Madrid, ES

Apartamentos Recoletos

Calle de Villanueva, 2

3 stars · Guest score 7.8/10

About this hotel

Central Location in Madrid's Commercial Heart Situated just off Paseo Recoletos, Apartamentos Recoletos offers spacious and independent apartments in the bustling heart of Madrid. Convenient Amenities for a Comfortable Stay Each apartment features a kitchenette, climate control, digital TV, full bathroom, and free high-speed WiFi. Special accommodations for individuals with reduced hearing are also available. Explore Madrid with Ease Use this property as your base to explore Calle Serrano's upscale shops and the tranquil Retiro Park. Enjoy a continental breakfast in your room before heading out to discover the city. With easy access to public transport from Colón and Serrano Stations, navigating Madrid is a breeze. Book your stay at Apartamentos Recoletos now for a memorable Madrid experience!

Highlights

Nearby Attractions & Vibe

Situated off Paseo Recoletos in Madrid’s commercial heart, with easy access to Colón and Serrano Stations and proximity to Calle Serrano and Retiro Park.

Service & Comfort

Guest notes highlight friendly, helpful staff and comfortable, climate-controlled apartments with WiFi and essential amenities.

Distinctive Amenities & Dining

Apartments feature kitchensets, in-room breakfast options, TV, and safety features; continental breakfast can be enjoyed in-room for a convenient start to your day.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Non-smoking throughout
  • Daily housekeeping
  • Concierge service
  • Wheelchair accessible
  • Vending machine - drinks
  • Vending machine - snacks
  • Public Bath
  • Auditory guidance
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • CCTV in common areas
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.3

    Guests reported issues with cleanliness and room condition in multiple reviews.

  • Service8.8

    Multiple reviews highlighted friendly and helpful staff.

  • Location9.3

    Significant praise for the hotel's excellent location near attractions.

  • Room Quality6.8

    Several reviews mentioned the rooms needing updates and being poorly decorated.

  • Amenities7.8

    Amenities were met with mixed feedback, with mentions of poor laundry service.

  • Value for Money7.3

    Generally acceptable for short stays but lacking for longer visits.

  • Food and Beverage8.1

    No specific feedback was provided on food and beverage offerings.

  • Overall Experience8.1

    Overall experiences varied but some guests noted specificity in positives.

Guest reviews

Ubicación espectacular

Ubicación espectacular

Baquerizo · 10/10
Carlos Alberto · 7/10

The location, the unit

The location, the unit

The staff were quite rude when we check in

Vivian · 8/10

Ubicación excelente! La limpieza de los baños genial!!! Muy tranquilo

Ubicación excelente! La limpieza de los baños genial!!! Muy tranquilo

El dormitorio tenía un color verde intenso de la muralla, muy fuerte. Solo recomiendo: limpiar más profundo los pasillos mantener el orden del hall ordenado Decorar el hall de los pisos o plantas, se ve muy frío el ambiente En general todo bien, es recomendable!!!!

viviana andrea · 9/10

موقعه

موقعه

الغرف عباره عن مكان قديم جدا والواقع غير عن الصور

saoud · 1/10
Ana · 9/10

Great choice and a wonderful experience! The location of the hotel is exceptional – everything was within easy reach and close to everything we needed. We especially want to highlight the night receptionist who welcomed us during check-in; he is definitely the friendliest receptionist we have ever met! We were traveling with a baby, and he offered us every possible assistance, emphasizing that we could call him anytime since the reception is open 24/7. Also, we were delighted with the cleanliness – our room was cleaned every two days, always with fresh, clean towels, which is a rarity nowadays and truly commendable. If we ever come back here, we will definitely choose this hotel again. Highly recommended to everyone!

Great choice and a wonderful experience! The location of the hotel is exceptional – everything was within easy reach and close to everything we needed. We especially want to highlight the night receptionist who welcomed us during check-in; he is definitely the friendliest receptionist we have ever met! We were traveling with a baby, and he offered us every possible assistance, emphasizing that we could call him anytime since the reception is open 24/7. Also, we were delighted with the cleanliness – our room was cleaned every two days, always with fresh, clean towels, which is a rarity nowadays and truly commendable. If we ever come back here, we will definitely choose this hotel again. Highly recommended to everyone!

kovacevic · 10/10

Muy Buena Ubicacion

Muy Buena Ubicacion

Al llegar a la habitación había mucho olor a encierro y de trabajos de remodelación, eso provocó polvo en su suspensión

Juan Carlos · 8/10