Vientiane, LA

SureStay Hotel by Best Western Vientiane

101 Chao Anou Road

4 stars · Guest score 8.7/10

About this hotel

River Views and Modern Comforts Discover the perfect blend of luxury and convenience at SureStay Hotel by Best Western Vientiane. Enjoy stunning views of the river while staying in well-equipped rooms featuring modern amenities such as flat-screen TVs, free WiFi, and comfortable bedding. Convenient Facilities and Services Indulge in a range of facilities including a fitness centre, bar, and on-site restaurant offering delicious meals. Take advantage of services like valet parking, concierge assistance, and currency exchange for a hassle-free stay. Prime Location and Nearby Attractions Located just 1 km from Wat Sisaket, our hotel is close to popular attractions like Hor Phra Keo and Laos National Museum. Explore the city with ease and return to a welcoming atmosphere and exceptional service. Book your stay at SureStay Hotel by Best Western Vientiane for a memorable experience in Vientiane!

Highlights

Nearby Attractions & Vibe

Located in Chanthabouly District with river views and a walkable path to Wat Sisaket and Laos National Museum. Explore the neighborhood with ease and return to a welcoming hotel base.

Service & Comfort

Friendly, attentive staff thanks guests with helpful service; rooms are large, clean, and well equipped for a comfortable stay.

Amenities & Dining

Facilities include a fitness centre, bar, and on-site restaurant; some rooms feature river views and modern comforts like a minibar and coffee maker.

Facilities

  • Parking
  • Free Parking
  • Valet parking
  • Private parking
  • Accessible parking
All 67 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Terrace
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Currency exchange
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Snack bar
  • Electric vehicle charging station
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • 24-hour security
  • Security alarm
  • Key card access
  • Happy hour

Check-in & checkout

Check-in
02:00 PM – 11:30 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.2

    Multiple reviewers explicitly state the rooms are spotlessly clean and well maintained.

  • Service8.9

    Staff repeatedly described as very friendly, helpful and attentive, with one mention of noisy staff on the floor.

  • Location9.5

    Several reviews highlight an excellent, walkable location and easy access to restaurants and attractions.

  • Room Quality8.0

    Rooms are described as large, comfortable and soundproof with nice decor, but there are complaints about inconsistent shower water pressure/heat.

  • Amenities8.8

    Good amenities noted (air-conditioned gym, rooftop bar, array of services); one reviewer missed a pool.

  • Value for Money7.8

    Some guests feel they are 'paying for the location' and note that breakfast and shower issues make the price feel slightly high.

  • Food and Beverage8.3

    Breakfast receives generally positive mentions (many choices), but is described as sufficient rather than exceptional.

  • Overall Experience9.1

    Overall stays are positive — guests enjoyed the location, cleanliness and helpful staff — despite a few minor issues.