Florence, IT

Palazzo dei Ciompi Suites

Via Pietrapiana 18

3 stars · Guest score 7.3/10

About this hotel

Luxurious Self-Catering Apartments in the Heart of Florence Renovated 19th-Century Building with Florentine Decor Experience the charm of Florence in our luxury apartments featuring typical Florentine décor and antique furnishings, set in a renovated 19th-century building. Convenient Location and Modern Comforts Enjoy the convenience of being near the S. Ambrogio food market and modern amenities like internet connections, air conditioning, and fully equipped kitchens in every room. Ideal for All Travelers Whether you're visiting for business or leisure, our wide variety of room types cater to all. Families and groups of friends will appreciate our spacious triple and quadruple suites. Ready to immerse yourself in the beauty of Florence? Book your stay at MSN Suites Palazzo dei Ciompi now!

Highlights

Prime Florence Location

Situated in the heart of Florence, near the S. Ambrogio food market, offering easy access to local attractions and vibrant neighborhood charm.

Comfort & Convenience

Enjoy modern comforts like internet, air conditioning, and fully equipped kitchens, ensuring a relaxing and convenient stay for all travelers.

Unique Florentine Decor

Experience the charm of antique furnishings and Florentine décor in renovated 19th-century apartments designed for comfort and style.

Facilities

  • Parking
  • Private parking
All 33 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Bar
  • Soundproof rooms
  • Facilities for disabled guests
  • Non-smoking throughout
  • Allergy-free room
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Thermometers for guests provided by property

Check-in & checkout

Check-in
02:00 PM – 08:00 PM
Check-out
10:30 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness5.4

    Several mentions of unclean rooms, specifically damp walls and unclean conditions.

  • Service8.3

    Generally helpful staff, however, some issues were reported with lack of response to room problems.

  • Location8.9

    Central location with easy access to attractions.

  • Room Quality6.8

    Issues with room quality including noise and amenities not meeting expectations.

  • Amenities6.9

    Limited amenities provided in the kitchen; additional improvements suggested.

  • Value for Money6.8

    Perceived as overpriced given the inadequacies reported.

  • Food and Beverage7.9

    Breakfast vouchers and convenience were appreciated, though more offerings were expected.

  • Overall Experience7.3

    Mixed experiences but overall fair for the location and price.

Guest reviews

The spaciousness of the accommodation

The spaciousness of the accommodation

Room access

Juan Manuel · 6/10

The location

The location

Poully · 8/10
Jose Carlos · 10/10

Price amazing, breakfast ok.

Price amazing, breakfast ok.

1 elevator was out so had to bring luggage down and up 1 flight on the 'Escher Staircase'. Paint in rooms is a little downer. Air Conditioning could be stronger.

Rita · 10/10
Daniela · 10/10

The only truly positive aspect of the room was the view, very beautiful.

The only truly positive aspect of the room was the view, very beautiful.

I was very disappointed with the stay. From the photos, the hotel seemed well-maintained and upscale, and considering the price paid, I had much higher expectations. However, upon arrival, reality turned out to be very different. The maintenance of the room was insufficient: walls, floors, sink, toilet, and several other elements of the room were damaged and conveyed a general sense of neglect. The windows also appeared visibly deteriorated. The shutters, moreover, did not close properly, allowing light to enter at night and making it difficult to sleep. In addition, the broken window on the lower floor continued to bang all night, causing a very annoying noise and further compromising rest. Particularly disappointing was the bathtub placed in the center of the room, one of the elements that had struck us most in the photos. Unfortunately, it was completely unusable: the water that came out was only cold, too cold to take a bath. It is unacceptable to propose a bathtub as a characteristic element of the room without ensuring its correct functioning and the availability of hot water. Overall, considering the price paid and the expectations created by the images, I expected a significantly higher level. The value for money is not adequate, and based on this experience, I would not return.

Asia · 5/10
Giuseppe · 8/10

Lovely apartment with a super good location.

Lovely apartment with a super good location.

That washing and drying is constantly being done in the stairwell just outside the apartment.

Annette · 10/10