Florence, IT

Albergo Firenze

Piazza Donati 4

3 stars · Guest score 8.2/10

About this hotel

Historic Charm in the Heart of Florence Located in Piazza Donati, Albergo Firenze offers a unique stay just steps away from Florence's iconic landmarks. The air-conditioned rooms feature classic furnishings and modern amenities, ensuring a comfortable retreat. Medieval Tower House Immerse yourself in history at Albergo Firenze, originally occupied by the noble Donati family. Learn about its rich past, including its connection to Dante Alighieri's wife. Delicious Dining and Shopping Indulge in an American buffet each morning before exploring the nearby delicatessens, boutiques, and eateries. Discover the true essence of Florence through its culinary delights and charming streets. Book now for an unforgettable stay at Albergo Firenze.

Highlights

Prime Florence Location

Situated in Piazza Donati, Albergo Firenze offers easy access to iconic landmarks, charming streets, and local boutiques.

Comfortable Guest Experience

Enjoy air-conditioned rooms with classic furnishings and modern amenities, ensuring a relaxing and comfortable stay.

Unique Historic Setting

Stay in a medieval tower house with rich history, complemented by delicious breakfast and nearby culinary delights.

Facilities

  • Parking
  • Parking garage
All 54 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Non-smoking throughout
  • Daily housekeeping
  • Shared lounge/TV area
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Allergy-free room
  • Vending machine - drinks
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Thermometers for guests provided by property

Check-in & checkout

Check-in
02:30 PM – 12:00 AM
Check-out
10:30 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.5

    Issues mentioned regarding cleanliness and dust found in rooms.

  • Service8.9

    Many reviews highlight the helpfulness and friendliness of the staff.

  • Location8.9

    Multiple reviews praised the excellent central location.

  • Room Quality7.5

    Some rooms were noted as small or in need of renovation.

  • Amenities8.0

    Basic amenities provided but some need updating.

  • Value for Money8.0

    Mixed reviews on value considering location and pricing during peak season.

  • Food and Beverage8.4

    Breakfast is generally appreciated but lacks variety.

  • Overall Experience8.4

    Overall experience positive with some cited issues.

Guest reviews

Impeccable service, very rich breakfast, central location, everything nearby without the need to walk

Impeccable service, very rich breakfast, central location, everything nearby without the need to walk

OMAR ALEJANDRO · 10/10

The location, and the attention of the staff. Although the hotel has its good years and it shows, the attention of the staff made everything much more comfortable. Nino, Giuseppe, and Andrea, they attended and welcomed us in the best way. When I return to Florence, I will definitely come back to this hotel.

The location, and the attention of the staff. Although the hotel has its good years and it shows, the attention of the staff made everything much more comfortable. Nino, Giuseppe, and Andrea, they attended and welcomed us in the best way. When I return to Florence, I will definitely come back to this hotel.

Patricio Agustin · 10/10
Edoardo Michele · 8/10

The location is fantastic, close to the Duomo!! Thank you very much Constanza and the girls from the front desk, you are great!! This is the second time at the Ergo Firenze!! The breakfast was abundant and everything was excellent!!

The location is fantastic, close to the Duomo!! Thank you very much Constanza and the girls from the front desk, you are great!! This is the second time at the Ergo Firenze!! The breakfast was abundant and everything was excellent!!

Silvana Andrea · 10/10

Friendly staff, good location, parking available but not free.

Friendly staff, good location, parking available but not free.

Samar · 7/10

Air conditioning

Air conditioning

The cleaning staff was very loud! The window just wouldn't close 😳 you can hear everything that happens in the other rooms and the corridor.

Kseniya · 6/10

The location and comfort

The location and comfort

It had a bathtub and for comfort, I prefer a shower tray.

Concepción · 10/10

It was just what I expected.

It was just what I expected.

For my comfort, a shower tray would be better than a bathtub.

Concepción · 10/10