Hotel Ambasciatori

About this hotel

Panoramic Rooftop Terrace and Central Location Hotel Ambasciatori is a charming retreat in Palermo’s bustling city centre, just steps away from the train station and a short stroll from the port. Enjoy stunning city views from our panoramic rooftop terrace, the perfect spot to unwind after a day of exploring. Authentic Sicilian Cuisine and Cozy Atmosphere Indulge in the flavors of Sicily at our on-site restaurant, where local cuisine is served with a modern twist. Experience a warm and inviting ambiance throughout the hotel, complemented by our attentive and friendly staff. Live Music Events and Convenient Shuttle Service Immerse yourself in the vibrant cultural scene with our summer music activities, featuring classical and jazz performances. For added convenience, take advantage of our shuttle service to and from Palermo Falcone e Borsellino Airport. Book now for an unforgettable stay at Hotel Ambasciatori.

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Cycling
• Airport shuttle
• Safety deposit box
• Bar
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Meeting/banquet facilities
• Car hire
• Breakfast in the room
• Non-smoking throughout
• Sun terrace
• Daily housekeeping
• Designated smoking area
• Airport shuttle (additional charge)
• Minimarket on site
• Special diet menus - on request
• Kid meals
• Wine/champagne
• Airport drop off
• Airport pick up
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Face masks for guests available
• Delivered food - securely covered
• Walking tours
• Key card access
• Happy hour

Check-in & checkout

Check-in

02:00 PM – 11:00 PM

Check-out

10:30 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.7

  Some reviews indicated issues with cleanliness, such as a mouldy room and sewerage smells.

• Service9.2

  Most reviews highlighted the helpful and friendly staff.

• Location9.2

  The hotel is well-located near public transport and tourist attractions.

• Room Quality7.7

  Rooms varied, with some being spacious while others had issues like noise and small showers.

• Amenities8.2

  General amenities were satisfactory, though some areas could improve.

• Value for Money7.7

  Some guests felt the breakfast and overall services did not match the price.

• Food and Beverage7.2

  Breakfast variety and quality received mixed feedback, with complaints about both.

• Overall Experience8.7

  Overall positive sentiment despite some issues.

Guest reviews

Terrace

Terrace

This is a multi-apartment building. Reception, lobby are missing. Plumbing, shower are all very old. The room is very dark. There were not enough lamps. The blinds on the windows did not open. Breakfasts are very modest.

Everything, it's the third time I come back. The terrace is beautiful!

Everything, it's the third time I come back. The terrace is beautiful!

If you’re looking for privacy, this is not the hotel. We had two rooms - one for my husband and me and one for my daughter...next to each other on the first floor. Directly outside the room, there is a ‘public’ bathroom where anyone visiting the restaurant or from outside is given access. There is no second lock on the inside of the doors, so basically the hotel staff can open your room at any time. One morning I heard a lot of noise coming from the corridor and went to check on my daughter, someone had opened her door and she was sound asleep. The DND sign was clearly visible on the door. When I approached the front desk, the bald-headed man working the shift at the front desk was extremely impolite and rude to me. All I wanted to know was why her door was opened and she was sleeping and there were so many members of the public on the floor. He basically said the ‘public’ bathroom was not mine (this was never my query) only that I wanted to know why her door was opened. No explanation was ever given even though I emailed the hotel immediately. The whole situation felt unsafe, to be honest. I requested an iron, which is standard in a hotel room, and was basically told no, so as a traveler, you either wear your clothes wrinkled or use their overpriced laundry, which is open only till 1 pm. Basically, the entire experience was extremely disappointing.

If you’re looking for privacy, this is not the hotel. We had two rooms - one for my husband and me and one for my daughter...next to each other on the first floor. Directly outside the room, there is a ‘public’ bathroom where anyone visiting the restaurant or from outside is given access. There is no second lock on the inside of the doors, so basically the hotel staff can open your room at any time. One morning I heard a lot of noise coming from the corridor and went to check on my daughter, someone had opened her door and she was sound asleep. The DND sign was clearly visible on the door. When I approached the front desk, the bald-headed man working the shift at the front desk was extremely impolite and rude to me. All I wanted to know was why her door was opened and she was sleeping and there were so many members of the public on the floor. He basically said the ‘public’ bathroom was not mine (this was never my query) only that I wanted to know why her door was opened. No explanation was ever given even though I emailed the hotel immediately. The whole situation felt unsafe, to be honest. I requested an iron, which is standard in a hotel room, and was basically told no, so as a traveler, you either wear your clothes wrinkled or use their overpriced laundry, which is open only till 1 pm. Basically, the entire experience was extremely disappointing.