Los Arcos Suites

Manuel M Dieguez 164

3 stars · Guest score 7.8/10

About this hotel

Beachside Paradise with Luxury Amenities Swimming Pool and Gourmet Dining Indulge in our refreshing swimming pool and savor exquisite meals at our two top-notch restaurants. Spacious Suites with Balconies Relax in style in our suites featuring kitchenettes, sofa beds, and balconies with stunning views. Concierge Services and Hot Tub Relaxation Enjoy personalized concierge and room services, unwind in the hot tub, and experience impeccable butler services during your stay. Experience the best of Puerto Vallarta at Los Arcos Suites. Book now for an unforgettable beach getaway!

Highlights

Nearby Attractions

Located in Puerto Vallarta, Los Arcos Suites puts you within easy reach of Malecón strolls and waterfront dining.

Service & Comfort

Guest feedback highlights friendly staff and attentive concierge services to enhance your stay.

Amenities & Dining

Enjoy the pool, two on-site restaurants, and suites with kitchenettes and balconies for relaxing evenings.

Facilities

Swimming pool
Outdoor pool

All 37 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
Lift / Elevator
Luggage storage
Airport shuttle
Spa/wellness center
Babysitting/child services
Non-smoking throughout
Sun terrace
Daily housekeeping
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Sun umbrellas
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Contactless check-in/check-out
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security

Check-in & checkout

Check-in: 03:00 PM – 11:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness5.7
Review mentions cockroaches in the room and a dirty restroom.
Service8.4
Mixed reviews about the staff, with some positive mentions and significant complaints about front desk service.
Location8.7
Multiple reviews highlight the great location, close to the Malecón and easy walking access.
Room Quality7.1
Reviews indicate that some rooms were not up to expected standards, with complaints about AC and mold.
Amenities7.7
Positive comments about pools and dining, but significant complaints about the availability of food and drinks.
Value for Money9.1
Some guests felt that the facilities matched the price, though dissatisfaction from others impacts this sentiment.
Food and Beverage8.2
Reviews mention good dining experiences with traditional dishes, affected by availability issues.
Overall Experience7.6
Overall sentiment shows mixed reviews, with notable dissatisfaction impacting the overall experience.