Queenstown, NZ

Sofitel Queenstown Hotel & Spa

8 Duke Street

5 stars · Guest score 9.2/10

About this hotel

Luxurious Accommodation Indulge in French luxury at Sofitel Queenstown Hotel and Spa. Each room features a marble bathroom, double spa bath, and Sofitel's signature "MyBed" for ultimate comfort. Gourmet Dining Savor exquisite meals at Left Bank Bistro and 1789 Bistro, offering a taste of Paris in Queenstown. Pair your meal with fine wines from their international selection. Relaxation and Rejuvenation Unwind at So Spa, a serene sanctuary for holistic wellness. Treat yourself to a variety of rejuvenating treatments to pamper your mind, body, and spirit. Experience the epitome of luxury and relaxation at Sofitel Queenstown Hotel and Spa. Book now for an unforgettable stay in the heart of Queenstown.

Highlights

Prime Queenstown Location

Situated in the heart of Queenstown, the hotel offers easy access to local attractions and a vibrant neighborhood vibe.

Exceptional Guest Comfort

Enjoy luxurious accommodations with signature Sofitel beds, marble bathrooms, and personalized service for a memorable stay.

Gourmet Dining & Spa

Savor Parisian-inspired cuisine at on-site bistros and indulge in holistic wellness treatments at the serene So Spa.

Facilities

  • Parking
  • Valet parking
All 73 facilities
  • Fitness facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Tour desk
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Car hire
  • Sauna
  • Dry cleaning
  • Skiing
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Ski storage
  • Currency exchange
  • Babysitting/child services
  • Hammam
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Concierge service
  • Kid meals
  • Snack bar
  • Kid-friendly buffet
  • Paid WiFi
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Steam room
  • Fitness/spa locker rooms
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Food delivered to guest room
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Key card access
  • Mobile app for room service
  • Live music/performance
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.2

    Dirty blankets delivered and inadequate service regarding room amenities.

  • Service9.2

    Service issues reported, but some staff were friendly and supportive.

  • Location10.0

    Great location near popular attractions.

  • Room Quality8.7

    Rooms are starting to get a bit dated and misleading descriptions.

  • Amenities8.2

    Misleading spa facilities and limited room service options.

  • Value for Money9.7

    Inconsistent experience for the price paid, especially during peak holiday.

  • Food and Beverage10.0

    Breakfast was fabulous, although some food options were limited.

  • Overall Experience9.7

    Overall satisfactory experience but not up to five-star standards.