Central Location
Within walking distance to Cairns Civic Theatre, Convention Centre, shopping, and dining options, with easy access to Cairns Airport.
1 / 38
Cairns, AU
Cairns City Sheridan Motel
157 Sheridan Street
3 stars · Guest score 5.4/10
About this hotel
Luxurious Amenities and Central Location City Sheridan Motel offers a serene escape in the heart of Cairns City Centre. Enjoy the outdoor swimming pool with a cascading waterfall and a separate dive pool. Relax on your private balcony and soak in the tropical weather. Convenient Access to Attractions Within a 10-minute walk, guests can explore Cairns Civic Theatre, Cairns Convention Centre, and various shopping and dining options. The proximity to Cairns Airport, just a 10-minute drive away, ensures a hassle-free journey. Comfortable Rooms with Essential Facilities The spacious rooms feature a private bathroom, 32-inch flat-screen TV, microwave, ironing facilities, and tea/coffee amenities. Free WiFi and on-site parking add to the convenience. Please note, our property does not have a lift, and some rooms require climbing stairs. Book your stay at City Sheridan Motel for a perfect blend of comfort and convenience.
Highlights
Comfortable Stay
Spacious rooms with private bathrooms, flat-screen TVs, free WiFi, and essential amenities ensure a relaxing guest experience.
Relaxing Amenities
Enjoy the outdoor pool with a waterfall, private balconies, and tropical weather for a serene retreat.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Street parking
- Salt-water pool
- Fence around pool
All 45 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Heating
- Family rooms
- Luggage storage
- Express check-in/check-out
- Facilities for disabled guests
- Non-smoking throughout
- Designated smoking area
- Wheelchair accessible
- Outdoor furniture
- Sun loungers or beach chairs
- Shallow end
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.2
Multiple reviews highlighted the uncleanliness of the rooms and the overall state of the motel.
- Service7.2
Some staff were helpful, but there were many complaints about unprofessional service.
- Location7.7
Good location noted, but safety concerns mentioned due to the surroundings.
- Room Quality3.6
Reviews indicated rooms were filthy, old, and not well-maintained.
- Amenities5.2
Limited positive sentiment about the amenities with some complaints regarding functionality.
- Value for Money4.2
General dissatisfaction with the value received for the price paid.
- Food and Beverage6.2
Breakfast and dining options were mentioned but with no positive highlights.
- Overall Experience5.2
Overall negative experiences with a significant number of issues reported by guests.
Guest reviews
The young lady that I spoke to at the reception desk when I went to complain about the way I was told about the fact that their reception desk closed at 4 pm and that I had to pay a deposit by credit card over the phone and the only way I could get access to the keys was by email after closing time. She told me that was not the policy and that I should have been told the code for the lockbox over the phone. She was very pleasant to deal with. Staff training needs to be better.
The young lady that I spoke to at the reception desk when I went to complain about the way I was told about the fact that their reception desk closed at 4 pm and that I had to pay a deposit by credit card over the phone and the only way I could get access to the keys was by email after closing time. She told me that was not the policy and that I should have been told the code for the lockbox over the phone. She was very pleasant to deal with. Staff training needs to be better.
The condition of the room is very poor. TV not working due to the antenna not connected, ceiling fan not working, wall in the bathroom patched with duct tape, knob on shower tap fell off.
Was quite close to the esplanade, but next to a sex shop and backpackers hotel close where they were smoking marijuana.
Was quite close to the esplanade, but next to a sex shop and backpackers hotel close where they were smoking marijuana.
Unsafe, unclean, poorly organized, insecure, unsanitary.
Wall paint peeling off. Hand-sized hole in the blanket on the bed. Security screen didn’t lock when inside.
Receptionist was very rude - both over the phone when he called to demand a $100 room deposit prior to arrival. Also on arrival, he was blunt/rude and made it very clear that he was awaiting our arrival so that he could go home. Room had dead bugs on the floor and felt dirty. Sheets were very old and thin.