Location & Vibe
In Shenzhen’s heart, the hotel places you amid easy access to bustling city life and convenient transport for exploring the area.
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Shenzhen, CN
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG
3018 Nanhu Road Luohu District
5 stars · Guest score 8.6/10
About this hotel
Spa and Recreation Relax and unwind at the full-service spa offering massages, body treatments, and facials. Don't miss out on the health club, indoor pool, and sauna for a revitalizing experience. Dining and Entertainment Indulge in Chinese cuisine at Fortune Court Chinese or grab a meal at the coffee shop/cafe. Enjoy 24-hour room service, a bar/lounge, and buffet breakfasts for a delightful culinary journey. Luxurious Accommodations Experience comfort in the 312 air-conditioned rooms, complete with premium bedding, complimentary Wi-Fi and wired internet, and entertainment options with satellite programming. The private bathrooms feature rainfall showerheads for a luxurious touch. Book your stay at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel for a luxurious and rejuvenating experience in the heart of Shenzhen!
Highlights
Service & Comfort
Staff are noted for friendliness and attentiveness, with spacious, clean rooms and soft bedding enhancing your stay.
Dining & Amenities
Enjoy Chinese dining at Fortune Court Chinese, a coffee shop option, 24-hour room service, and full spa/fitness facilities for a rejuvenating visit.
Facilities
- Wheelchair accessible parking
- Free self parking
- Wheelchair-accessible van parking
All 39 facilities
- Elevator
- Fitness facilities
- Conference space
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Limo or town car service available
- Full-service spa
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Assistive listening devices available
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Ballroom
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible spa
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Accessible shuttle
- No accessible shuttle
- Front entrance ramp
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Wheelchair accessible
- Picnic area
- Steam room
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
House rules
Pets
Pets not allowed
Pets
Service animals not allowed
Check-in & Check-out
Contactless check-out is available
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
General
Cashless transactions are available
Guest type
Essential workers only - NO
Covid
Property does not offer onsite COVID-19 testing
Guest type
LGBTQ friendly
General
Professional property host/manager
Health & Safety
Property does not require health documentation at check-in
Accessibility
35.71 accessibility score
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.8
Multiple reviews mention rooms are large and clean; one note that the property is slightly dated but overall housekeeping is good.
- Service9.2
Numerous positive mentions of friendly, helpful staff (Amy, Suki, Rosa, James, William), attentive front desk and luggage assistance; one isolated comment about insufficient staff/support.
- Location8.5
Described as having a superior location with convenient transportation in the bustling city centre; location is a clear strength.
- Room Quality8.9
Rooms described as spacious with large bathrooms, soft bedding and distinctive/retro decor; suite upgrades appreciated by guests.
- Amenities8.1
Hotel offers expected amenities (swimming pool, gym, full-service facilities); facilities are complete but not emphasized as exceptional.
- Value for Money8.1
Several guests state good value or high value for money, though a few mention the property is a bit dated; overall reasonable value.
- Food and Beverage9.0
Breakfast repeatedly praised for variety and quality; on-site restaurants (Pergo, Chinese offerings) singled out as delicious and well-prepared.
- Overall Experience8.2
Majority of reviews are very positive—friendly service, comfortable rooms and good dining—tempered by occasional service/staffing issues and minor check-in hiccups.