Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

About this hotel

Spa and Recreation Relax and unwind at the full-service spa offering massages, body treatments, and facials. Don't miss out on the health club, indoor pool, and sauna for a revitalizing experience. Dining and Entertainment Indulge in Chinese cuisine at Fortune Court Chinese or grab a meal at the coffee shop/cafe. Enjoy 24-hour room service, a bar/lounge, and buffet breakfasts for a delightful culinary journey. Luxurious Accommodations Experience comfort in the 312 air-conditioned rooms, complete with premium bedding, complimentary Wi-Fi and wired internet, and entertainment options with satellite programming. The private bathrooms feature rainfall showerheads for a luxurious touch. Book your stay at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel for a luxurious and rejuvenating experience in the heart of Shenzhen!

Highlights

Facilities

• Wheelchair accessible parking
• Free self parking
• Wheelchair-accessible van parking

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

House rules

Accessibility

35.71 accessibility score

• Cane accessible
• Elderly accessible
• Electric wheelchair accessible
• Wheelchair accessible
• Wheelchair and scooter accessible

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.8

  Multiple reviews mention rooms are large and clean; one note that the property is slightly dated but overall housekeeping is good.

• Service9.2

  Numerous positive mentions of friendly, helpful staff (Amy, Suki, Rosa, James, William), attentive front desk and luggage assistance; one isolated comment about insufficient staff/support.

• Location8.5

  Described as having a superior location with convenient transportation in the bustling city centre; location is a clear strength.

• Room Quality8.9

  Rooms described as spacious with large bathrooms, soft bedding and distinctive/retro decor; suite upgrades appreciated by guests.

• Amenities8.1

  Hotel offers expected amenities (swimming pool, gym, full-service facilities); facilities are complete but not emphasized as exceptional.

• Value for Money8.1

  Several guests state good value or high value for money, though a few mention the property is a bit dated; overall reasonable value.

• Food and Beverage9.0

  Breakfast repeatedly praised for variety and quality; on-site restaurants (Pergo, Chinese offerings) singled out as delicious and well-prepared.

• Overall Experience8.2

  Majority of reviews are very positive—friendly service, comfortable rooms and good dining—tempered by occasional service/staffing issues and minor check-in hiccups.

Guest reviews

When checking in, was advised by the check in staff that my room type is either near the lift or end of corridor. I stated that i prefer the one near the lift. But when go to the room, it is the one furthest down the corridor.

When checking in, was advised by the check in staff that my room type is either near the lift or end of corridor. I stated that i prefer the one near the lift. But when go to the room, it is the one furthest down the corridor.

The

The

as per my four days experience, hotel is good, but there is staff is not sufficient. Also they can use it to AI for delivery average.

as per my four days experience, hotel is good, but there is staff is not sufficient. Also they can use it to AI for delivery average.

The room decoration is very retro. The front desk service is good. The breakfast products are rich.The room has a large bathroom. The hotel also has a swimming pool and a gym.Sky provide late Check out for me

The room decoration is very retro. The front desk service is good. The breakfast products are rich.The room has a large bathroom. The hotel also has a swimming pool and a gym.Sky provide late Check out for me

When I arrived at this hotel, the front desk was very friendly and helped me check in, and even took my luggage to my room. Immediately afterwards, I tried the Chinese food, and was pleasantly surprised by the taste. I finally understood what the 'pot aroma' in Fried Rice meant, and it was very delicious. Finally, I rested in my room and had a wonderful evening.

When I arrived at this hotel, the front desk was very friendly and helped me check in, and even took my luggage to my room. Immediately afterwards, I tried the Chinese food, and was pleasantly surprised by the taste. I finally understood what the 'pot aroma' in Fried Rice meant, and it was very delicious. Finally, I rested in my room and had a wonderful evening.

This is my second stay at the Crowne Plaza Shenzhen Landmark. The hotel's design is very distinctive, and it's the classic Hong Kong style that I really like. James from the sales department upgraded me to the hotel's most distinctive open suite. I particularly like the Pergo Italian restaurant in this hotel. Their dishes are very exquisite and delicious. When I come to Shenzhen for a trip next time, I will still choose this hotel.

This is my second stay at the Crowne Plaza Shenzhen Landmark. The hotel's design is very distinctive, and it's the classic Hong Kong style that I really like. James from the sales department upgraded me to the hotel's most distinctive open suite. I particularly like the Pergo Italian restaurant in this hotel. Their dishes are very exquisite and delicious. When I come to Shenzhen for a trip next time, I will still choose this hotel.

The stay experience at Crowne Plaza Fuyuan Hotel is excellent! It has a superior location and convenient transportation. The rooms are spacious and clean, with especially soft bedding. The staff are warm and attentive, responding promptly. The restaurant William treated us like friends. The breakfast offers a wide variety of choices and is delicious. The gym and swimming pool facilities are complete, perfect for relaxation. The overall environment is elegant and the value for money is high. It is strongly recommended for both business and leisure travelers

The stay experience at Crowne Plaza Fuyuan Hotel is excellent! It has a superior location and convenient transportation. The rooms are spacious and clean, with especially soft bedding. The staff are warm and attentive, responding promptly. The restaurant William treated us like friends. The breakfast offers a wide variety of choices and is delicious. The gym and swimming pool facilities are complete, perfect for relaxation. The overall environment is elegant and the value for money is high. It is strongly recommended for both business and leisure travelers

Front desk staff are very friendly and polite special would like to thanks Amy, she always show guest with a warm welcome. Always great to see Helen here. Breakfast got a lot of choice, staff working hard and make sure guest enjoying their breakfast. Room very clean. Thanks all the staff here, make a wonderful trip for me and my family.

Front desk staff are very friendly and polite special would like to thanks Amy, she always show guest with a warm welcome. Always great to see Helen here. Breakfast got a lot of choice, staff working hard and make sure guest enjoying their breakfast. Room very clean. Thanks all the staff here, make a wonderful trip for me and my family.