Central Warsaw Location
Located just a short walk from Nowy Świat Street and the Old Town, with easy access to Centrum Metro Station for exploring the city.
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Warsaw, PL
Mamaison Residence Diana
Chmielna 13 A
4 stars · Guest score 9.2/10
About this hotel
Historic Charm and Modern Luxury Luxurious Suites with Free WiFi : Enjoy the blend of historic charm and modern luxury in our beautifully restored 19th-century building. Our suites offer free WiFi, fully equipped kitchen area, and elegant living space. Concierge Services and 24-hour Front Desk : Our dedicated staff is available round the clock to cater to your needs. From concierge services to luggage storage and tourist information, we ensure a seamless stay for our guests. Central Location and Easy Access : Nestled in a quiet yet central area, we are just a short walk from Warsaw's popular Nowy Świat Street and the Old Town. With Centrum Metro Station nearby, exploring the city is convenient. Experience the perfect blend of comfort and convenience at Mamaison Residence Diana. Book now for an unforgettable stay.
Highlights
Exceptional Guest Service
Our 24-hour front desk and dedicated concierge staff provide personalized assistance to ensure a seamless stay.
Luxurious Suites & Amenities
Enjoy beautifully restored suites with free WiFi, fully equipped kitchens, and elegant living spaces for a comfortable stay.
Facilities
- Parking
- Private parking
All 55 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Fax/photocopying
- Facilities for disabled guests
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
Most guests report clean rooms and bathrooms, but several reviews cite lack of room servicing during stay and leftover rubbish from previous guests, lowering perceived cleanliness.
- Service9.9
Staff repeatedly described as friendly, helpful and thoughtful (e.g., preparing takeaway bags for an early flight); repeat visitors indicate consistently strong service.
- Location9.9
Excellent central location noted across reviews: quiet courtyard close to train station, cafes and restaurants; free on-street parking available for some guests.
- Room Quality9.5
Rooms/apartments praised for size, two bathrooms, comfortable beds and functional kitchens; a few comments mention some rooms feel outdated and minor issues (missing mirror lighting/outlets, one curtain not blackout).
- Amenities9.7
Good amenities: kitchenettes, laundry facilities, free parking and an on-site restaurant were highlighted; a few functional quirks reported (an inconvenient socket).
- Value for Money9.6
Large, well-located apartments and included facilities deliver strong perceived value for families and repeat guests despite some breakfast/cleaning shortcomings.
- Food and Beverage7.5
Multiple guests specifically criticize the breakfast as weak and not very diverse; a few mentions of a good hotel restaurant and plentiful breakfast exist but overall F&B sentiment is notably lower.
- Overall Experience9.5
Overall impressions are very positive — comfortable stays, helpful staff, many would return — tempered by occasional issues with breakfast and room servicing.
Guest reviews
The size of the room.
The size of the room.
Simple breakfast. No cleaning in the room. Response from the manager: no cleaning on weekends (Friday, Saturday, Sunday). Overall impression of inconvenience both at the reception and during breakfast and room service. Hotel significantly overrated.
Great facilities and location
Great facilities and location
Nothing
Quiet and perfect location (walking distance or by bus to all the must-see sites), close to restaurants... The quality of the room
Quiet and perfect location (walking distance or by bus to all the must-see sites), close to restaurants... The quality of the room
Nothing
Location in the center.
Location in the center.