Rolla Suites Hotel -Former J5 Bur Dubai Hotel

About this hotel

Experience a luxurious stay at The Rolla Suites Hotel, formerly J5 Bur Dubai Hotel, located just 400 metres from Al Fahidi Metro Station. Relax in Style : Unwind at our stunning rooftop swimming pool, where you can soak up the sun on comfortable loungers while sipping a refreshing drink. Modern Comfort : Each room is designed with modern furnishings, featuring comfortable seating, a work table, and a minibar. Enjoy the convenience of air conditioning and a private bathroom with contemporary amenities. Explore the City : Our dedicated staff at the tour desk are eager to assist you with local attractions, car hire, and services like laundry and dry cleaning. With Meena Bazaar, Burjuman Mall, Heritage Village, and Dubai Creek nearby, exciting adventures are just a short walk away. Book your stay with us today for an unforgettable getaway!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Ironing service
• Meeting/banquet facilities
• Dry cleaning
• Breakfast in the room
• Packed lunches
• Spa/wellness center
• Currency exchange
• Daily housekeeping
• Concierge service
• Nightclub/DJ
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access

Check-in & checkout

Check-in

02:00 PM – 11:30 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness3.9

  Multiple reviews indicate poor cleanliness, with mentions of cockroaches, bed bugs, and unclean bathrooms.

• Service7.9

  Some reviews showed positive sentiment towards staff; however, others mentioned arrogance, leading to an average rating.

• Location9.4

  Several reviews highlighted the excellent location as a major pro for the hotel.

• Room Quality5.9

  Comments regarding bad smells and inadequate facilities indicate below-average room quality.

• Amenities5.4

  Amenities were not well received and there were complaints about lack of services.

• Value for Money4.4

  Frequent mentions of poor value for money, including lack of included services for the price paid.

• Food and Beverage4.9

  Breakfast options were described poorly, contributing to dissatisfaction in the food category.

• Overall Experience6.9

  Overall mixed experiences, with a balance of positive comments about location and negative aspects of cleanliness and service.

Guest reviews

No TV in the unit. The entire room was dirty, all carpets were dirty.

No TV in the unit. The entire room was dirty, all carpets were dirty.

Area was nice

Area was nice

Loud music when coming to the reception

Room size is very good, but the sofa was in a very poor situation, not cleaned & there is no bath towel provided in the washroom. Also, the AC sound was a little bit noisy.

Room size is very good, but the sofa was in a very poor situation, not cleaned & there is no bath towel provided in the washroom. Also, the AC sound was a little bit noisy.

Cleaning is mandatory. Use some good air fresheners as well.