Mexico City, MX

NH Collection México City Centro Histórico

Palma 42, Col. Centro

4 stars · Guest score 8.6/10

About this hotel

Luxury and Convenience at NH Collection Mexico City Centro Histórico Exquisite Dining and Wellness Facilities : Indulge in culinary delights at the hotel's restaurant, stay active at the fitness centre, or unwind with a drink at the bar and shared lounge. Comfortable Rooms with Modern Amenities : Enjoy a restful stay in guest rooms featuring air conditioning, flat-screen TV, coffee machine, and a sleek private bathroom for your comfort. Prime Location and Nearby Attractions : Explore the city's iconic landmarks such as Zocalo Square and Metropolitan Cathedral, with the convenience of the airport just 8 km away. Book now for an unforgettable experience at NH Collection Mexico City Centro Histórico.

Highlights

Prime Location and Attractions

Explore iconic landmarks like Zocalo Square and the Metropolitan Cathedral, all within easy reach of the hotel.

Exceptional Guest Comfort

Enjoy modern rooms with air conditioning, flat-screen TVs, and private bathrooms for a relaxing stay.

Dining and Wellness

Savor exquisite cuisine at the restaurant, unwind at the bar, or stay active at the fitness centre.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Bar
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Breakfast in the room
  • Non-smoking throughout
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Toilet with grab rails
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Some reviews mention cleanliness positively but there is one review about dirty pillows.

  • Service9.2

    Friendly staff mentioned in multiple reviews but a few complaints about reception service.

  • Location9.4

    Excellent location mentioned in many reviews, central and convenient.

  • Room Quality7.8

    Concerns about uncomfortable room conditions and limited space.

  • Amenities8.9

    Amenities generally rated well with specific praises for breakfast.

  • Value for Money8.3

    Mixed comments on value considering some issues in room quality.

  • Food and Beverage7.9

    Limited menu options and mixed reviews on food quality.

  • Overall Experience8.9

    Overall positive experience despite some mentioned issues.

Guest reviews

The staff always asking if everything was okay, very concerned about the passenger

The staff always asking if everything was okay, very concerned about the passenger

The breakfast was not very good. The watermelon was of very poor quality

Rodrigo · 9/10

Facilities and service

Facilities and service

NA

Vero Vidi · 10/10
Gürhan · 10/10

Excellent choice

Excellent choice

Jose · 10/10
Fernando · 9/10

Almost nothing.

Almost nothing.

The rooms are tiny and cramped. The window practically faces the wall. It's like living in a basement. The hotel's technology is dilapidated, particularly the elevators, which are out of order, forcing guests to use service elevators in areas not intended for hotel guests. The quality of the food prepared in the restaurant does not at all correspond to the exorbitant prices for the food.

Igor · 4/10
Chaudhary · 9/10
Winston · 9/10