Queenstown, NZ

Rendezvous Heritage Hotel Queenstown

91 Fernhill Road

5 stars · Guest score 8.4/10

About this hotel

Spectacular Mountain Views Immerse yourself in the breathtaking scenery of the Remarkables mountain range and Lake Wakatipu from the luxurious Heritage Queenstown. Crafted with centuries-old stone and cedar, this hotel is perfect for both business and leisure travelers, offering stunning views and just a 5-minute drive from the town centre. Luxurious Amenities Indulge in the outdoor swimming pool, spa pool, fitness centre, and sauna, followed by a delightful meal at the elegant restaurant. Stay connected with unlimited complimentary WiFi throughout your stay. Modern Alpine Accommodation Experience modern alpine-style accommodation in a serene setting. Choose from Deluxe rooms, 2-bedroom apartments, or spacious studio suites, catering to families and couples alike. Experience the beauty of Queenstown at Heritage Queenstown - book your stay today!

Highlights

Nearby Attractions

Discover Queenstown’s scenic surroundings from 91 Fernhill Road, with Remarkables and Lake Wakatipu views and easy access to the town centre.

Service & Comfort

Guest-focused service and comfortable rooms contribute to a relaxed stay, with attentive staff noted alongside consistently clean, well-equipped spaces.

Distinctive Amenities & Dining

Enjoy the outdoor pool, spa pool, fitness centre, sauna, and an elegant restaurant for meals after a day of exploring the region.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
All 72 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Cycling
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Sauna
  • Dry cleaning
  • Skiing
  • Ski storage
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Board games/puzzles
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Electric vehicle charging station
  • Kid-friendly buffet
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Fruits
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • CCTV in common areas
  • Process in place to check health of guests
  • Face masks for guests available
  • Delivered food - securely covered
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.7

    Several reviews mentioned dirty rooms and lack of refilled toiletries.

  • Service8.7

    Mixed sentiments about staff; some negative but overall service praised.

  • Location9.3

    Great location noted, despite some challenges accessing city transport.

  • Room Quality8.2

    Mostly comfortable rooms, but some complaints about outdated furniture.

  • Amenities8.2

    Amenities like the pool and food received positive feedback; some issues with maintenance.

  • Value for Money7.7

    Perceived as expensive relative to quality; issues noted with amenities not meeting expectations.

  • Food and Beverage8.7

    Food quality, especially at breakfast, was positively highlighted.

  • Overall Experience8.6

    Mixed feelings overall, with a decent experience despite some major issues.

Guest reviews

Prestige

Prestige

Distance from city centre

DEB · 10/10
Ross · 8/10

Very clean and nice facilities. Friendly staff. Good location just a short stroll into town along the lakeshore

Very clean and nice facilities. Friendly staff. Good location just a short stroll into town along the lakeshore

Breakfast room a little small for such a large hotel meant queues during busy periods.

Andrew · 8/10
Riley · 10/10

Management

Management

Nothing

MD Arif · 10/10

OMG, the view from our lake view balcony was absolutely stunning, what an amazing location. Also 5 stars at the restaurant too - an amazing dinner 🌟

OMG, the view from our lake view balcony was absolutely stunning, what an amazing location. Also 5 stars at the restaurant too - an amazing dinner 🌟

Kelly · 8/10

Excellent views from our lakeview top floor room balcony Close proximity to town centre Staff were great

Excellent views from our lakeview top floor room balcony Close proximity to town centre Staff were great

Had to pay extra for parking on top of room rate considering we paid for a better grade room. Feel it should have been included.

Christopher · 10/10
Alan · 9/10