Rendezvous Heritage Hotel Queenstown

91 Fernhill Road

5 stars · Guest score 8.4/10

About this hotel

Spectacular Mountain Views Immerse yourself in the breathtaking scenery of the Remarkables mountain range and Lake Wakatipu from the luxurious Heritage Queenstown. Crafted with centuries-old stone and cedar, this hotel is perfect for both business and leisure travelers, offering stunning views and just a 5-minute drive from the town centre. Luxurious Amenities Indulge in the outdoor swimming pool, spa pool, fitness centre, and sauna, followed by a delightful meal at the elegant restaurant. Stay connected with unlimited complimentary WiFi throughout your stay. Modern Alpine Accommodation Experience modern alpine-style accommodation in a serene setting. Choose from Deluxe rooms, 2-bedroom apartments, or spacious studio suites, catering to families and couples alike. Experience the beauty of Queenstown at Heritage Queenstown - book your stay today!

Facilities

Parking
Swimming pool
Private parking
Outdoor pool
Accessible parking
Parking garage

All 72 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
Hiking
Lift / Elevator
Laundry
Luggage storage
Cycling
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Sauna
Dry cleaning
Skiing
Ski storage
Non-smoking throughout
Sun terrace
Daily housekeeping
Designated smoking area
Board games/puzzles
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Electric vehicle charging station
Kid-friendly buffet
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
Delivered food - securely covered
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.7
Several reviews mentioned dirty rooms and lack of refilled toiletries.
Service8.7
Mixed sentiments about staff; some negative but overall service praised.
Location9.3
Great location noted, despite some challenges accessing city transport.
Room Quality8.2
Mostly comfortable rooms, but some complaints about outdated furniture.
Amenities8.2
Amenities like the pool and food received positive feedback; some issues with maintenance.
Value for Money7.7
Perceived as expensive relative to quality; issues noted with amenities not meeting expectations.
Food and Beverage8.7
Food quality, especially at breakfast, was positively highlighted.
Overall Experience8.6
Mixed feelings overall, with a decent experience despite some major issues.