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Santiago, CL

Hotel Alcala del Rio

Padre Mariano, 331

Independent hotel · Guest score 8.4/10

About this hotel

Luxurious Accommodations Hotel Alcala del Rio, nestled in the heart of Santiago's vibrant Providencia neighborhood, offers guests a truly luxurious experience. Each room is meticulously designed, boasting modern amenities such as air conditioning and cable TV for your comfort and entertainment. Relaxation and Recreation Unwind and rejuvenate at our hotel's inviting swimming pool, the perfect oasis in the midst of the bustling city. Whether you want to take a refreshing dip or simply lounge by the poolside, our facilities cater to your relaxation needs. Connectivity and Convenience Stay connected throughout your stay with our high-speed internet access available throughout the hotel. From checking emails to sharing your travel adventures on social media, we ensure that you are always connected to the online world. Book your stay at Hotel Alcala del Rio now and indulge in a memorable experience filled with comfort, relaxation, and convenience.

Highlights

Vibrant Neighborhood

Located in Santiago's Providencia area, enjoy easy access to local attractions and experience the lively city atmosphere.

Guest Comfort

Meticulously designed rooms with modern amenities ensure a relaxing and comfortable stay for all guests.

Relaxing Amenities

Unwind at the inviting swimming pool and stay connected with high-speed internet throughout the hotel.

Facilities

Swimming pool
Outdoor pool
Outdoor pool - seasonal
Plunge pool

All 36 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Meeting/banquet facilities
Dry cleaning
Non-smoking throughout
Daily housekeeping
Designated smoking area
Concierge service
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
CCTV outside property
CCTV in common areas
Security alarm
Key card access

Check-in & checkout

Check-in: 02:00 PM – 12:00 AM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.4
The cleaning was highlighted as excellent, but some areas require modernization.
Service7.4
Some reviews noted poor service, especially in critical situations, impacting overall sentiment.
Location9.4
Location was consistently praised across multiple reviews as excellent and convenient.
Room Quality7.9
Rooms mentioned as old and needing updates, impacting comfort and experience.
Amenities8.9
Facilities such as the pool are positively rated, although some improvements suggested.
Value for Money8.4
Good value for the location, but some services appeared lacking in quality.
Food and Beverage7.9
Food options at breakfast were criticized for lack of variety, impacting overall dining experience.
Overall Experience8.9
Overall experience varied significantly among guests; highly polarized based on individual issues.

Guest reviews

Thais · 10/10

JUAN MANUEL · 8/10

Johana · 8/10

The bathroom would flood every time someone took a shower. You could hear all the noise from outside at night, the beds were small. Breakfast was good but lacked fruit
Carolina · 5/10

Near
Near
Near
Ricardo · 8/10

All good, we only stayed one night
All good, we only stayed one night
Nothing to say
CONSUELO · 8/10

The facilities were very clean
The facilities were very clean
The receptionist provided poor service, answering rudely and giving preference to the phone over in-person guests
Robinson · 1/10

Service
Service
Nothing to complain about
SÉRGIO · 10/10