Hotel Alto Lido

About this hotel

Luxurious Accommodations Hotel Alto Lido offers modernly decorated rooms, suites, and studios with stunning sea views. Each unit is equipped with top-notch amenities like a flat-screen TV, free WiFi, and a fully equipped kitchenette in studios. Dining Excellence Indulge in a culinary journey with 3 on-site restaurants offering a variety of dining experiences. From local specialties at Flôr de Sal to a la carte menu at The Tale with sea views, and light meals at Linha de Água by the pool, there's something to satisfy every palate. Wellness and Leisure Guests can unwind at the indoor and outdoor heated pools, children's pool, spa facilities, gym, sauna, and Turkish bath. With conference rooms, a games room, and a shuttle service to Funchal, every need is catered to at Hotel Alto Lido. Book now to experience the epitome of luxury and comfort at Hotel Alto Lido.

Highlights

Facilities

• Parking
• Swimming pool
• Private parking
• Outdoor pool
• Parking garage
• Indoor pool
• Kids' pool

Check-in & checkout

Check-in

02:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.2

  Several reviews mentioned issues with cleanliness, particularly the perception of low-quality food and room service.

• Service10.0

  Some staff members were noted as friendly, balancing the overall service sentiment.

• Location9.7

  Positive remarks about the hotel's location being convenient and close to attractions.

• Room Quality8.7

  Spacious and modern rooms were mentioned positively, although some comfort issues were noted.

• Amenities9.2

  Amenities were generally appreciated, with good alternatives for entertainment cited.

• Value for Money8.7

  Price concerns were raised by some, suggesting better value may be available elsewhere.

• Food and Beverage7.7

  Breakfast quality and variety were criticized, impacting overall food satisfaction.

• Overall Experience9.7

  Despite some criticisms, many reviewers enjoyed their stay overall.

Guest reviews

Just returned from 10 nights at Alto Lido (with Jet2). I'll admit we were worried having read some of the reviews but I am glad we ignored them! We had premium deluxe rooms with sea view. We were on the first floor which does pretty much look onto the road, so if you get the option go for a higher floor! The room was lovely, comfy, clean. There was a mini fridge but nothing in it - I assume they only fill it if you're not all inclusive!? We bought water and milk (there's no milk for the tea in the rooms) from the supermarket next door and kept it chilled in there. Beds were comfy, tea bags were replenished daily (there's no coffee in the rooms though). The shower could have done with a bit more water pressure but it was a nice, spacious bathroom. Lifts are a bit of an issue, there are two one end that go up to floor 5 I think, and two the other end that go to the top (floor 15?). You can spend a long time waiting, or as we experienced, get in and press to go down to 0, but first it goes all the way up to 14 to collect whoever has pressed the button there, and then stops multiple times on the way down. You can only fit about 6 people in at a time though. I expect it could get very tiresome if you were on a high floor. We were only on the first floor, and discovered the stairs (the door looks like it's just a fire escape, but they are nice, clean stairs and plenty of other people were using them) which would definitely be the better option if you are on one of the lower floors. The food is fine. Breakfast was good, a good selection of fruit, meats and cheeses if you want continental. Cereal, yoghurt, croissants, pastries and hot food, including an omlette station. Lunch is not great tbh, there are always burgers and hot dogs and then a small selection of other dishes that changes each day, including basic salad stuff. But there's ice cream, plenty of fresh fruit and a small selection of desserts. However, there is also a sort of buffet that appears in the pool bar around 4pm each day. We were not told about it and I have not seen it advertised anywhere. All inclusive can definitely eat from it, I don't know if you have to pay if you are BB/HB. Dinner was fine, plenty of options, freshly cooked and replenished regularly. The atmosphere in the dining room is a bit canteen like but all the staff we encountered were helpful, friendly and efficient and were always on hand to sort us a table (family of 5) even if that meant moving place settings etc. The main bar on the ground floor has plenty of seating, including outside, and there is live music in there every evening, plus plenty of tables if you want to play cards with family whilst listening. There are two pools, one indoor and one outdoor. Neither are huge but we enjoyed both of them and if you pick the right time they are very quiet. Plenty of loungers, especially if you take the stairs up from the pool area, there is a huge roof terrace which we never saw full. Always loungers free, and not too much sunbed hogging either, not many towels appearing at dawn and staying on unused loungers like you get in a lot of resorts. We were able to get loungers whatever time of day we went up there, even early afternoon. The hotel is in the Lido area which is lovely, There are plenty of bars and restaurants around if you want a change from the hotel, and you can walk to a shopping centre easily and several small supermarkets. You can walk into Funchal Old Town in about 40 mins or you can get the complementary bus from the hotel (book at reception the night before) which drops off and picks up by the Ronaldo museum in the marina. If you walk the opposite direction out of the hotel there is a really cool tunnel through the rock that comes out at a stony beach with several bars, and I believe you can walk all the way around to Camara des Lobos if you fancy a longer walk. We had a fantastic stay, admittedly there are limits to the drinks included on all inclusive but we found plenty that we were happy to drink and didn't buy anything extra. The hotel is clean (we enjoyed watching the robot vacuum :-D ), comfortable, well situated and all the staff we encountered were friendly and helpful, I would stay here again.

Just returned from 10 nights at Alto Lido (with Jet2). I'll admit we were worried having read some of the reviews but I am glad we ignored them! We had premium deluxe rooms with sea view. We were on the first floor which does pretty much look onto the road, so if you get the option go for a higher floor! The room was lovely, comfy, clean. There was a mini fridge but nothing in it - I assume they only fill it if you're not all inclusive!? We bought water and milk (there's no milk for the tea in the rooms) from the supermarket next door and kept it chilled in there. Beds were comfy, tea bags were replenished daily (there's no coffee in the rooms though). The shower could have done with a bit more water pressure but it was a nice, spacious bathroom. Lifts are a bit of an issue, there are two one end that go up to floor 5 I think, and two the other end that go to the top (floor 15?). You can spend a long time waiting, or as we experienced, get in and press to go down to 0, but first it goes all the way up to 14 to collect whoever has pressed the button there, and then stops multiple times on the way down. You can only fit about 6 people in at a time though. I expect it could get very tiresome if you were on a high floor. We were only on the first floor, and discovered the stairs (the door looks like it's just a fire escape, but they are nice, clean stairs and plenty of other people were using them) which would definitely be the better option if you are on one of the lower floors. The food is fine. Breakfast was good, a good selection of fruit, meats and cheeses if you want continental. Cereal, yoghurt, croissants, pastries and hot food, including an omlette station. Lunch is not great tbh, there are always burgers and hot dogs and then a small selection of other dishes that changes each day, including basic salad stuff. But there's ice cream, plenty of fresh fruit and a small selection of desserts. However, there is also a sort of buffet that appears in the pool bar around 4pm each day. We were not told about it and I have not seen it advertised anywhere. All inclusive can definitely eat from it, I don't know if you have to pay if you are BB/HB. Dinner was fine, plenty of options, freshly cooked and replenished regularly. The atmosphere in the dining room is a bit canteen like but all the staff we encountered were helpful, friendly and efficient and were always on hand to sort us a table (family of 5) even if that meant moving place settings etc. The main bar on the ground floor has plenty of seating, including outside, and there is live music in there every evening, plus plenty of tables if you want to play cards with family whilst listening. There are two pools, one indoor and one outdoor. Neither are huge but we enjoyed both of them and if you pick the right time they are very quiet. Plenty of loungers, especially if you take the stairs up from the pool area, there is a huge roof terrace which we never saw full. Always loungers free, and not too much sunbed hogging either, not many towels appearing at dawn and staying on unused loungers like you get in a lot of resorts. We were able to get loungers whatever time of day we went up there, even early afternoon. The hotel is in the Lido area which is lovely, There are plenty of bars and restaurants around if you want a change from the hotel, and you can walk to a shopping centre easily and several small supermarkets. You can walk into Funchal Old Town in about 40 mins or you can get the complementary bus from the hotel (book at reception the night before) which drops off and picks up by the Ronaldo museum in the marina. If you walk the opposite direction out of the hotel there is a really cool tunnel through the rock that comes out at a stony beach with several bars, and I believe you can walk all the way around to Camara des Lobos if you fancy a longer walk. We had a fantastic stay, admittedly there are limits to the drinks included on all inclusive but we found plenty that we were happy to drink and didn't buy anything extra. The hotel is clean (we enjoyed watching the robot vacuum :-D ), comfortable, well situated and all the staff we encountered were friendly and helpful, I would stay here again.

Good location with transport close by to get to the city. Restaurants and supermarkets close. Nice room and balcony

Good location with transport close by to get to the city. Restaurants and supermarkets close. Nice room and balcony

Slow service at the bar

Great hotel, great staff, good service. Play area, spa, inside pool, book exchange. Lifts, various different rooms and locations. We were all inclusive with jet 2. All buffets were good. Salads, starters, variety, snack and various meals. Puddings, cake, fruit, ice creams. So much choice. Meat, fish, veg, cheeses. I asked for a veggie burger one lunch and got a great vegan option. Lots of gluten free provision. Lots of people just had breakfast included. The hotel had great self cater accommodation and there is a supermarket a few doors away with some take away food. Bars and restaurants near by. Great balconies and pools, and sun bathing area. The bar by reception has detailed list of all inclusive drinks .... more than we initially thought!! Afternoon snacks by pool are good too. Lidos and pebble beach near by. Walk to other beaches ... with tunnel access. We recommend booking - perhaps with trip advisor in advance- a trip round the island or boat trip to see whales etc. We took local bus to fisherman's village, and hotel bus to town. We took cable car ride! Great time, lovely area.

Great hotel, great staff, good service. Play area, spa, inside pool, book exchange. Lifts, various different rooms and locations. We were all inclusive with jet 2. All buffets were good. Salads, starters, variety, snack and various meals. Puddings, cake, fruit, ice creams. So much choice. Meat, fish, veg, cheeses. I asked for a veggie burger one lunch and got a great vegan option. Lots of gluten free provision. Lots of people just had breakfast included. The hotel had great self cater accommodation and there is a supermarket a few doors away with some take away food. Bars and restaurants near by. Great balconies and pools, and sun bathing area. The bar by reception has detailed list of all inclusive drinks .... more than we initially thought!! Afternoon snacks by pool are good too. Lidos and pebble beach near by. Walk to other beaches ... with tunnel access. We recommend booking - perhaps with trip advisor in advance- a trip round the island or boat trip to see whales etc. We took local bus to fisherman's village, and hotel bus to town. We took cable car ride! Great time, lovely area.

The location and overall look of the hotel are good, and the outdoor pool area is nice.

The location and overall look of the hotel are good, and the outdoor pool area is nice.

Although the hotel has been renovated, the room itself still felt quite old and not particularly clean. The curtains and walls were dirty, some of the lights didn’t work, and the phone in the room wasn’t working either. There were also quite a few unexpected limitations and extra charges. Parking and the safe are both paid separately. We only received complimentary water once during our stay. The sauna has to be booked in advance, and the gym is very limited, with just one strength machine and a few treadmills. Breakfast was repetitive, with very limited meat options. The fruit was often either overripe or not ripe yet. Our pool/beach towels were never replaced during the stay, and it wasn’t clear where we could exchange them ourselves.