Kuala Lumpur, MY

Sunway Pyramid Hotel

Persiaran Lagoon

4 stars · Guest score 8.3/10

About this hotel

Prime Location Convenient Amenities Exciting Activities Book your stay at Sunway Pyramid Hotel now for a memorable experience in Sunway Lagoon theme park.

Facilities

  • Parking
  • Valet parking
  • Private parking
  • Accessible parking
  • Parking garage
All 73 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Barber/beauty shop
  • Currency exchange
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • Water park
  • ATM/cash machine on site
  • Electric vehicle charging station
  • Toilet with grab rails
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Airport drop off
  • Airport pick up
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

What's nearby

  • Petronas Twin Towers (KLCC)18 km
  • Sunway Pyramid Shopping Mall0.1 km
  • Sunway Lagoon0.3 km
  • Bukit Bintang shopping district16 km
  • Menara Kuala Lumpur (KL Tower)18 km
  • Merdeka Square (Dataran Merdeka)19 km
  • Batu Caves30 km
  • Kuala Lumpur International Airport (KLIA)45 km
  • Subang Jaya KTM Komuter station3.0 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.0

    The shower door gap wasn't fully sealed, causing water to pool outside the vanity area after a shower.

  • Service8.7

    Staff were friendly and helpful, providing a baby tub and cot at no extra charge.

  • Location9.0

    Excellent location connected straight to the mall, very convenient for guests.

  • Room Quality8.4

    Rooms are spacious and comfortable, well-suited for families.

  • Amenities8.2

    Amenities are good but some facilities are shared with a neighboring hotel.

  • Value for Money7.4

    Room rates may not be justifiable for the breakfast options offered.

  • Food and Beverage8.4

    Breakfast had a good variety, although some felt the need for improvement during peak hours.

  • Overall Experience8.4

    Guests generally enjoyed their stay with minor issues reported.