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Kuala Lumpur, MY
Sunway Pyramid Hotel
Persiaran Lagoon, Bandar Sunway
4 stars · Guest score 8.3/10
About this hotel
Prime Location Convenient Amenities Exciting Activities Book your stay at Sunway Pyramid Hotel now for a memorable experience in Sunway Lagoon theme park.
Facilities
- Parking
- Valet parking
- Private parking
- Accessible parking
- Parking garage
All 73 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Barber/beauty shop
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Minimarket on site
- Concierge service
- Wheelchair accessible
- Water park
- ATM/cash machine on site
- Electric vehicle charging station
- Toilet with grab rails
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
What's nearby
- Petronas Twin Towers (KLCC)18 km
- Sunway Pyramid Shopping Mall0.1 km
- Sunway Lagoon0.3 km
- Bukit Bintang shopping district16 km
- Menara Kuala Lumpur (KL Tower)18 km
- Merdeka Square (Dataran Merdeka)19 km
- Batu Caves30 km
- Kuala Lumpur International Airport (KLIA)45 km
- Subang Jaya KTM Komuter station3.0 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
The shower door gap wasn't fully sealed, causing water to pool outside the vanity area after a shower.
- Service8.7
Staff were friendly and helpful, providing a baby tub and cot at no extra charge.
- Location9.0
Excellent location connected straight to the mall, very convenient for guests.
- Room Quality8.4
Rooms are spacious and comfortable, well-suited for families.
- Amenities8.2
Amenities are good but some facilities are shared with a neighboring hotel.
- Value for Money7.4
Room rates may not be justifiable for the breakfast options offered.
- Food and Beverage8.4
Breakfast had a good variety, although some felt the need for improvement during peak hours.
- Overall Experience8.4
Guests generally enjoyed their stay with minor issues reported.
Guest reviews
After a real experience that happened to my son, I believe that this hotel is trustworthy in keeping the guest's belongings. Thanks to the hotel management, thanks to the staff and cleaning workers, and special thanks to the receptionists.
After a real experience that happened to my son, I believe that this hotel is trustworthy in keeping the guest's belongings. Thanks to the hotel management, thanks to the staff and cleaning workers, and special thanks to the receptionists.
The room is relatively narrow, and the bathroom and faucet are very hot.
All facilities are excellent and they arranged for us to go to Sunway Resort
All facilities are excellent and they arranged for us to go to Sunway Resort