Location & Vibe
Located at 72-112 Greenlane Road East, the hotel puts you close to Sylvia Park, ASB Showgrounds, and Ellerslie Event Centre for easy shopping, culture, and events.
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Auckland, NZ
Novotel Auckland Ellerslie
72-112 Green Lane East
4 stars · Guest score 8.2/10
About this hotel
Sophisticated Accommodation : Experience 4.5-star luxury at Novotel Auckland Ellerslie, where newly refurbished rooms offer a blend of sophistication and style. Enjoy state-of-the-art technology and superior comfort during your stay. Convenient Location : Situated near major attractions like Sylvia Park, ASB Showgrounds, and Ellerslie Event Centre, our hotel provides easy access to shopping, cultural, and entertainment areas. Explore the best of Auckland within reach. Outstanding Facilities : Indulge in award-winning dining at the Acacia Restaurant & Garden Bar, stay active at the gym, and make the most of our conference facilities. Your comfort and convenience are our top priorities. Book your stay at Novotel Auckland Ellerslie now for a memorable experience!
Highlights
Service & Comfort
Staff are noted as exceptionally helpful and welcoming, with comfortable rooms and thoughtful service to enhance your stay.
Dining & Amenities
Enjoy award-winning dining at Acacia Restaurant & Garden Bar, plus a gym and modern conference facilities for a well-rounded stay.
Facilities
- Parking
- Private parking
- Accessible parking
All 73 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Kid meals
- Electric vehicle charging station
- Vending machine - drinks
- Indoor play area
- Vending machine - snacks
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Generally clean but some reviews mention cleanliness issues in the bathroom.
- Service8.7
Staff are exceptionally helpful and welcoming.
- Location8.8
Great location for visiting nearby amenities and events.
- Room Quality8.0
Room quality is decent, but some complaints about room service and comfort.
- Amenities8.2
Amenities are good, including gym and bar, but parking is expensive.
- Value for Money7.7
Pricing does not match the quality of parking and some amenities.
- Food and Beverage7.8
Dining options are good, but some dishes were disappointing.
- Overall Experience8.3
Guests had a memorable stay despite some noted issues.