Palermo, IT

Hotel Tonic

Via Mariano Stabile, 126

3 stars · Guest score 8.1/10

About this hotel

Central Location in Palermo Breakfast Buffet to Start Your Day Friendly Staff and 24-hour Reception Book your stay at Hotel Tonic today for a memorable experience in Palermo!

Highlights

Central Palermo Location

Situated in the heart of Palermo, enjoy easy access to local attractions and immerse yourself in the vibrant neighborhood vibe.

Friendly Service & Comfort

Experience welcoming staff and 24-hour reception ensuring a smooth and comfortable stay at all hours.

Breakfast & Amenities

Start your day with a hearty breakfast buffet and enjoy the convenience of distinctive amenities throughout your stay.

Facilities

  • Pet bowls
All 53 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Currency exchange
  • Babysitting/child services
  • Shared lounge/TV area
  • Board games/puzzles
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Public transport tickets
  • Wine/champagne
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm

Check-in & checkout

Check-in
02:00 PM – 11:00 PM
Check-out
10:30 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.4

    Mixed sentiments regarding cleanliness, with some reviews mentioning issues.

  • Service8.8

    Overall positive sentiment about staff being friendly and helpful.

  • Location8.9

    Highly praised for its strategic location and proximity to attractions.

  • Room Quality7.3

    Some rooms received negative feedback, particularly regarding noise and comfort.

  • Amenities7.8

    Decent amenities noted, but some areas require improvement.

  • Value for Money7.8

    Good value in relation to location and amenities.

  • Food and Beverage8.9

    Breakfast offerings received very positive reviews.

  • Overall Experience7.9

    General satisfaction with main positives outweighing negatives.

Guest reviews

Staff were all very helpful. Giuseppe was always on hand to help out with directions and recommendations of where to go. We had a late flight home and was excellent that we could leave out luggage to allow us to go out and about.

Staff were all very helpful. Giuseppe was always on hand to help out with directions and recommendations of where to go. We had a late flight home and was excellent that we could leave out luggage to allow us to go out and about.

Breakfast was poor. Not a great deal of choice. And the cakes were dry. Breakfast staff were polite and very helpful. Location was ok but a fair walk to some of the main spots. Beds were uncomfortable, air conditioning was really noisy and couldn’t be left on once your room was vacated as everything switched off one the key card was removed.

Antonietta · 5/10

Incredible service from all staff

Incredible service from all staff

Defective air conditioning

Anker · 10/10
Viviana · 9/10

The location and the possibility of parking with a discounted price

The location and the possibility of parking with a discounted price

Breakfast not included

rosa maria · 8/10

It is in a great location. Attractions, center, and all important stops - bus stops for the airport and the beach are within a 10-minute walk, while the train station is about 30 minutes away. I took a soundproof room, which was spacious and equipped with everything I needed. The staff is friendly, especially at the reception, and the breakfast is excellent.

It is in a great location. Attractions, center, and all important stops - bus stops for the airport and the beach are within a 10-minute walk, while the train station is about 30 minutes away. I took a soundproof room, which was spacious and equipped with everything I needed. The staff is friendly, especially at the reception, and the breakfast is excellent.

Towels were changed only on the fourth day and only after I requested. The maid left visible dirt on the sink and floors, one day she didn't even empty a trash can. The doors on the shower cabin couldn't close properly.

Jungic · 10/10

The cleanliness, the room, the kindness of the staff

The cleanliness, the room, the kindness of the staff

Dylan · 10/10
Lilia · 9/10

The air conditioning was very noisy. And the room was very small.

Anna · 5/10