Nearby Attractions & Vibe
Cairns city setting with water views and easy access from 35-41 Wharf Street. Guests praise the great location as a standout feature.
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Cairns, AU
The Reef Hotel Casino Cairns - Handwritten Collection
35-41 Wharf Street
5 stars · Guest score 9.2/10
About this hotel
Luxurious Rooms with Stunning Views Experience luxury at its finest at Pullman Reef Hotel, where elegant rooms with spa baths and balconies offer breathtaking views of Cairns or Trinity Inlet. Each room is equipped with modern amenities like flat-screen cable TV and a tea/coffee maker, ensuring a comfortable stay. Indulge in the large bathrooms stocked with luxury C.O. Bigelow toiletries for a pampering experience. Entertainment and Relaxation Unwind and have fun at the hotel's casino and 4 lively bars with live music, perfect for a night out. For relaxation, head to the rooftop swimming pool, spa pool, and sauna to rejuvenate your senses. The tour desk is also available to help plan exciting activities like diving, snorkeling, and day trips to the Great Barrier Reef. Culinary Delights Savor exquisite Thai-inspired fusion cuisine at the award-winning Tamarind Restaurant or enjoy light meals in a casual setting at Flinders Bar & Grill. With a range of dining options, your taste buds are in for a treat at Pullman Reef Hotel. Book your luxurious stay at Pullman Reef Hotel now to indulge in a world of comfort and entertainment!
Highlights
Service & Comfort
Staff are repeatedly highlighted for helpful, high-quality service; rooms are spacious and well-furnished for a comfortable stay.
Distinctive Amenities & Dining
Luxurious rooms with spa baths and balconies, plus multiple dining options and an onsite casino for evening entertainment.
Facilities
- Parking
- Swimming pool
- Valet parking
- Outdoor pool
- Accessible parking
- Parking garage
- Rooftop pool
All 83 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Babysitting/child services
- Billiards
- Casino
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Lockers
- Electric vehicle charging station
- Toilet with grab rails
- Emergency cord in bathroom
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Delivered food - securely covered
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Live music/performance
- Broadcast Live sport events
- Temporary art galleries
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.5
Some reviews mentioned specific issues with cleanliness.
- Service9.9
Many reviewers praised the helpfulness and quality of service provided by staff.
- Location9.7
Great location mentioned multiple times, close to attractions.
- Room Quality9.4
Rooms were noted as spacious and well-furnished.
- Amenities9.0
General satisfaction with amenities, though some noted lack of dining options.
- Value for Money8.9
Perceived value was high, but some reviews were neutral.
- Food and Beverage8.5
Mixed reviews on breakfast, which affected the score.
- Overall Experience9.7
Overall experience was frequently described as excellent.