Prime Location
Situated in Kuala Lumpur's Golden Triangle, the hotel is close to iconic landmarks and vibrant shopping districts.
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Kuala Lumpur, MY
Novotel Kuala Lumpur City Centre
2 Jalan Kia Peng
4 stars · Guest score 8.4/10
About this hotel
Prime Location Located in the heart of Kuala Lumpur's Golden Triangle, Novotel is just steps away from iconic landmarks and shopping districts. Modern Amenities Renovated rooms at Novotel feature smart TVs, 24-hour room service, and upgraded facilities for a comfortable stay. Leisure Facilities Guests can unwind at the fitness centre, take a dip in the swimming pool, or enjoy a game of virtual golf at the in-house club. To experience the perfect blend of luxury and convenience, book your stay at Novotel Kuala Lumpur City Centre today.
Highlights
Guest Comfort
Renovated rooms with smart TVs and 24-hour room service ensure a relaxing and convenient stay.
Leisure & Dining
Enjoy the fitness centre, swimming pool, and virtual golf, complemented by on-site dining options.
Facilities
- Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Kids' pool
All 66 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Tour desk
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Snack bar
- Adult only
- Hot spring bath
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
Reported dirty room upon check-in; however, some cleanliness is noted subsequently.
- Service9.3
Staff described as kind and helpful, with positive interactions reported.
- Location9.3
Multiple reviews highlight excellent location near shopping and transport.
- Room Quality8.3
Rooms deemed comfortable but some mention of tiredness and small size.
- Amenities7.8
Facilities had issues, such as non-working appliances; some improvements needed.
- Value for Money8.2
Generally considered good but some felt amenities and breakfast options could improve.
- Food and Beverage7.8
Breakfast variety criticized, needs more options for a 4-star hotel.
- Overall Experience8.8
Generally positive experience, with key highlights at location and staff quality.
Guest reviews
Walking distance to Pavilion and KLCC
Walking distance to Pavilion and KLCC
Location
Location
Parking is limited. Hotel guests are not guaranteed parking because everyone can park there even reserved only for hotel guest. The parking space and the ramp drive is quite small, must be very careful.
Location Interior Staff
Location Interior Staff
Late check in
smart tv， light need more