Ascott Kuala Lumpur

No 9 Jalan Pinang

5 stars · Guest score 8.2/10

About this hotel

Ascott Kuala Lumpur offers luxurious apartments with free internet access and spa facilities beside the Petronas Twin Towers. The Central Business District location and fully equipped kitchens make this an ideal choice for business and leisure travelers. Enjoy the gym, pool, and entertainment system in each residence. Take advantage of the free parking, tennis court, and business center during your stay. Relax with a massage at Kamboja Spa or pamper yourself with a 20% discount on Osmosis Spa treatments as an in-house guest. Book your stay now at Ascott Kuala Lumpur!

Facilities

Parking
Swimming pool
Private parking
Outdoor pool
Accessible parking
Parking garage
Pool with view
Kids' pool
Fence around pool

All 91 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
Pets allowed
BBQ facilities
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Children's playground
Sauna
Dry cleaning
Massage services
Spa/wellness center
Non-smoking throughout
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Minimarket on site
Concierge service
Wheelchair accessible
Kids' outdoor play equipment
Vending machine - drinks
Outdoor furniture
Picnic area
Airport drop off
Airport pick up
Outdoor fireplace
Steam room
Beauty Services
Fitness/spa locker rooms
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.8
Numerous comments about stains in the room furniture and poor pool maintenance.
Service9.3
Staff was described as friendly, accommodating, and helpful.
Location9.3
Multiple reviews highlight the perfect location near major attractions.
Room Quality8.2
Rooms praised for space and comfort, though some noise issues mentioned.
Amenities8.3
Amenities were mentioned positively, but some concerns about maintenance.
Value for Money6.2
Concerns noted about not getting good value for the price paid.
Food and Beverage7.8
Breakfast location inconvenient, with limited variety reported.
Overall Experience8.8
Overall, visitors expressed a good experience, though with some caveats.