Mexico City, MX

El Diplomatico

Insurgentes Sur 1105

4 stars · Guest score 8.6/10

About this hotel

Convenient Location near Mexico City Points of Interest Located just a short distance from the World Trade Center, El Diplomatico Hotel offers spacious guestrooms with modern amenities, including wireless internet access. Comfortable Rooms with Essential Amenities Each room is equipped with a coffee maker, cable TV, and a private bathroom featuring a shower and hairdryer for a comfortable stay. Surrounded by Shopping and Dining Options Situated amidst shopping centers, businesses, and local restaurants, guests can easily explore the nearby Zona Rosa and access public transportation for further adventures. Book your stay at El Diplomatico now to experience convenience and comfort during your Mexico City visit.

Highlights

Nearby Attractions

Located near the World Trade Center and Zona Rosa, El Diplomatico offers easy access to shopping, dining, and public transportation.

Guest Comfort

Spacious rooms equipped with modern amenities like wireless internet, cable TV, and private bathrooms ensure a comfortable stay.

Distinctive Amenities

Enjoy in-room coffee makers and explore a variety of local restaurants and shopping options around the hotel.

Facilities

  • Parking
  • Free Parking
  • Private parking
All 48 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Ironing service
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • ATM/cash machine on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Mobile app for room service

Check-in & checkout

Check-in
03:00 PM
Check-out
01:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.3

    Some reviews mentioned issues with maintenance and cleanliness, impacting the score.

  • Service8.9

    Mixed reviews with some issues in service quality, yet overall positive attention from staff.

  • Location9.2

    Highly rated location with proximity to metro and amenities.

  • Room Quality8.4

    Overall comfortable and spacious, but had some issues with maintenance.

  • Amenities8.5

    Good amenities but several complaints about Wi-Fi and air-conditioning.

  • Value for Money8.6

    Generally perceived as fair value given the location and amenities.

  • Food and Beverage8.2

    Breakfast variety mentioned as insufficient, slightly lowering the rating.

  • Overall Experience8.7

    Mixed reviews overall, with an average experience largely dictated by location.

Guest reviews

Undoubtedly the location.

Undoubtedly the location.

The key would deactivate practically every time I left and came back, so I had to go have it activated.

Erick · 10/10

I didn't like the pillows, they are too high.

Beatriz · 10/10

Location and the staff.

Location and the staff.

Requires renovation of the facilities.

Norma Ariadna · 9/10
Lorena · 10/10

Breakfast was good, we used the à la carte option since it is not our custom to eat much in the morning, there should be some gluten-free bakery options. Dinner is good value for money, the wine is very expensive. The bar staff is excellent. The regular front desk staff are polite but lack basic information (where to exchange money, bank hours, etc.).

Breakfast was good, we used the à la carte option since it is not our custom to eat much in the morning, there should be some gluten-free bakery options. Dinner is good value for money, the wine is very expensive. The bar staff is excellent. The regular front desk staff are polite but lack basic information (where to exchange money, bank hours, etc.).

We were assigned room 105, which is 'shared' with 104 and only separated by a door. We complained because noisy people were accommodated in 104, they talked loudly at night and everything they did could be heard clearly, light came in under the door, etc., which was very unpleasant. We asked for another room upon check-in but were told there was no availability. Days later, the guests changed and they offered to move us, but it was already difficult to pack everything up for the remaining stay.

Claudia · 8/10
Enya Maria · 10/10
MAURICIO · 7/10

The location is perfect.

The location is perfect.

The air conditioning didn't work, the bathroom was dirty, also the towels are very worn out and the sheets somewhat torn and even stained.

dafna · 5/10