Prime Warsaw Location
Situated near major embassies and attractions, the hotel offers a central base for exploring Warsaw's vibrant city life.
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Warsaw, PL
Mercure Warszawa Grand
Krucza 28
4 stars · Guest score 8.6/10
About this hotel
Modern Rooms with Luxurious Amenities Mercure Warszawa Grand, centrally located in Warsaw, offers spacious, modern rooms with LCD TVs and free WiFi. Each air-conditioned room includes a minibar, tea/coffee maker, and a private bathroom with essential amenities. Exquisite Dining Experience Indulge in international cuisine at Winestone restaurant, known for its wide wine selection and dishes served on stone plates. Start your day with breakfast at Brasserie Restaurant, or opt for room service for convenience. Relaxation and Fitness Facilities Enjoy extra facilities such as a steam room, fitness center, and dry cleaning services during your stay. Located near major embassies and popular attractions, Mercure Warszawa Grand is the perfect choice for both leisure and business travelers. Book your stay now at Mercure Warszawa Grand for a luxurious and convenient experience in the heart of Warsaw.
Highlights
Comfort and Service
Enjoy spacious, modern rooms with luxurious amenities, including free WiFi, air conditioning, and personalized services for a relaxing stay.
Unique Dining & Facilities
Savor international cuisine on stone plates at Winestone and unwind in the steam room or fitness center during your visit.
Facilities
- Parking
- Private parking
- Accessible parking
- Parking garage
- Pet bowls
All 71 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Casino
- Non-smoking throughout
- Board games/puzzles
- Special diet menus - on request
- Kid meals
- Indoor play area
- Kids' club
- Wine/champagne
- Steam room
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Broadcast Live sport events
- Temporary art galleries
- Pub crawls
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
What's nearby
- Palace of Culture and Science (Pałac Kultury i Nauki)0.4 km
- Warsaw Old Town (Stare Miasto) & Market Square1.6 km
- Złote Tarasy (shopping centre)0.4 km
- Fryderyk Chopin Museum1.1 km
- POLIN Museum of the History of Polish Jews2.1 km
- Łazienki Królewskie (Łazienki Park and Palace on the Isle)2.2 km
- Warsaw Uprising Museum3.5 km
- Warszawa Centralna (Central Railway Station)0.6 km
- Warsaw Chopin Airport8.0 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
There were mentions of cleanliness issues, such as a dirty floor.
- Service7.2
Guests reported rude service experiences and a display of discrimination, affecting overall service perception.
- Location9.8
There were positive mentions about the hotel's central location.
- Room Quality7.7
Rooms were visually tired and in need of modernization, and some amenities were missing.
- Amenities9.7
Positive remarks were made about the included amenities such as water coolers, kettle, and breakfast.
- Value for Money9.2
General feeling towards value for money was positive, despite some pressuring issues.
- Food and Beverage8.2
Breakfast quality varied, with some negative feedback on gluten-free bread and lack of fresh juices.
- Overall Experience8.7
Mixed experiences overall with some exceptional aspects but significant issues hinted.
Guest reviews
Location
Location
Tight and uncomfortable room, very uncomfortable extra bed, no sink in the toilet.