Location and Vibe
Situated at 855 Burrard Street in Vancouver City Centre, the hotel places you steps from premier shopping, dining, and city views.
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Vancouver, CA
La Grande Residence at the Sutton Place Hotel
855 Burrard St
5 stars · Guest score 8.7/10
About this hotel
Luxurious Suites with Stunning City Views Spa, Pool, and Dining Options Indulge in relaxation at the spa, take a dip in the indoor swimming pool, and savor delicious meals at Boulevard Kitchen + Oyster Bar or Gerard Lounge. Premium Amenities for Ultimate Comfort Unwind on the outdoor patio, relax in the hot tub and sauna, stay active in the gym, and take care of business at the on-site business centre. Experience the epitome of elegance and convenience at La Grande Residence at the Sutton Place Hotel. Book now for an unforgettable stay in Vancouver City Centre.
Highlights
Service and Comfort
Staff are responsive and accommodating, with a focus on guest comfort in well-appointed suites.
Distinctive Amenities and Dining
Luxurious suites, spa access, indoor pool, and dining options at Boulevard Kitchen + Oyster Bar or Gerard Lounge enrich your stay.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Accessible parking
- Parking garage
- Indoor pool
- Pet bowls
All 78 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Breakfast in the room
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Shared lounge/TV area
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Kid meals
- Snack bar
- ATM/cash machine on site
- Electric vehicle charging station
- Wine/champagne
- Coffee Shop on site
- Fruits
- Steam room
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
Cleaning did not meet expectations, with noted dusty areas and maintenance issues.
- Service9.4
Staff were lovely and responsive to requests, though some issues remained unresolved.
- Location9.4
Awesome location, convenient for shopping and dining.
- Room Quality8.0
Rooms showed signs of aging and some maintenance issues, but some were recently renovated.
- Amenities8.4
Amenities were generally good, though more kitchen supplies could be provided.
- Value for Money8.4
Overall experience felt overpriced given the maintenance issues encountered.
- Food and Beverage8.9
Good options at the hotel bar, contributing positively to the experience.
- Overall Experience8.9
Overall enjoyable but marred by maintenance and cleanliness concerns.