Prime Location Near Attractions
Enjoy easy access to Chicago's top sights like the United Center, Magnificent Mile, and Navy Pier, all just minutes from the hotel.
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Chicago, US
Crowne Plaza - Chicago West Loop by IHG
25 S Halsted St
3 stars · Guest score 8.4/10
About this hotel
Prime Location near United Center Located just moments from the United Center, home to the Chicago Bulls, the Crowne Plaza Hotel Chicago offers convenient access to city center attractions. Comfortable Accommodations and Dining Guestrooms at the hotel feature large work desks and tea/coffee-making facilities. Indulge in unique American cuisine at the on-site Dine restaurant for breakfast, lunch, and dinner. Proximity to Major Attractions Easily reach the Magnificent Mile shopping area and Navy Pier via a short L train journey. Explore charming shops, renowned restaurants, and vibrant nightlife nearby. Union Station, with Metra and Amtrak rail lines, is a mere 12 minutes' walk from the hotel. Experience the best of Chicago at Crowne Plaza Hotel - Book your stay now!
Highlights
Comfort and Service
Relax in spacious guestrooms with large work desks and tea/coffee facilities, ensuring a comfortable and productive stay.
Dining and Amenities
Savor American cuisine at the on-site Dine restaurant and take advantage of the hotel's convenient amenities.
Facilities
- Parking
- Accessible parking
- Parking garage
All 70 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Beachfront
- Minimarket on site
- Concierge service
- Snack bar
- ATM/cash machine on site
- Electric vehicle charging station
- Vending machine - drinks
- Private beach area
- Vending machine - snacks
- Kid-friendly buffet
- Outdoor furniture
- Coffee Shop on site
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
What's nearby
- Willis Tower (Skydeck)1.2 km
- Millennium Park (Cloud Gate / 'The Bean')1.6 km
- Art Institute of Chicago1.8 km
- Fulton Market District0.4 km
- The Magnificent Mile (North Michigan Avenue shopping)2.8 km
- Shedd Aquarium3.3 km
- Field Museum (Museum Campus)3.4 km
- Navy Pier4.2 km
- O'Hare International Airport (ORD)24 km
- Ogilvie Transportation Center0.6 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
Mixed feedback regarding cleanliness, with mentions of dirty rooms and required renovations.
- Service9.3
Many positive remarks about the friendly and accommodating staff.
- Location9.3
Repeatedly praised for its convenient and excellent location.
- Room Quality7.8
Several comments on outdated rooms and issues like a smoky smell and noisy air conditioning.
- Amenities8.3
General satisfaction noted, but some specific amenities like towels were lacking.
- Value for Money8.2
Considered good value given the location, but some felt quality was lacking.
- Food and Beverage7.8
Breakfast options received criticism for being mediocre.
- Overall Experience8.8
Despite minor issues, most guests expressed a willingness to return.
Guest reviews
The breakfast buffet was very good. The A/C in the room worked very well.
The breakfast buffet was very good. The A/C in the room worked very well.
Nice hotel in a good location
Nice hotel in a good location
It was a great location very close to attractions and restaurant was really good.
It was a great location very close to attractions and restaurant was really good.
Our t.v had bad cable connection kept going in and out about every 20-30 seconds couldn’t watch a full tv show. No microwave in room. Did not like the fact we had to pay for parking garage daily. For the price I had to pay it wasn’t worth it.
Convenient access to parking garage.
Convenient access to parking garage.
The hotel is old. Staff customer service was okay.