InterContinental Shenzhen by IHG

About this hotel

Luxurious Accommodations The InterContinental Shenzhen presents a harmonious blend of Spanish-inspired elegance and modern design, offering spacious rooms adorned with contemporary décor and ample natural light. Each room is equipped with modern amenities such as LCD TVs, safety deposit boxes, and tea/coffee makers, ensuring a comfortable stay for guests. Diverse Dining Options With 7 dining venues serving a variety of cuisines including Cantonese, Spanish, Brazilian, Thai, and French, guests can embark on a culinary journey without leaving the hotel premises. From casual dining to fine dining experiences, the hotel caters to every palate, promising a gastronomic adventure for visitors. Relaxation and Recreation Indulge in ultimate relaxation at the hotel's swimming pools, tropical gardens, sauna, and spa facilities. Guests can unwind with a soothing massage or take advantage of the car rental and airport shuttle services for convenient exploration of the city. Whether it's unwinding by the pool or savoring exquisite dining, InterContinental Shenzhen offers a luxurious retreat for all. Book now to experience luxury at its finest!

Facilities

• Parking
• Free Parking
• Swimming pool
• Private parking
• Outdoor pool
• Accessible parking
• Parking garage
• Outdoor pool - seasonal
• Pool with view
• Heated pool
• Indoor pool
• Pool bar
• Plunge pool
• Infinity pool
• Salt-water pool
• Rooftop pool
• Indoor pool - seasonal
• Fence around pool
• Pool cover

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.3

  Some reviews noted cleanliness issues, but the overall sentiment was positive.

• Service9.3

  Overall positive comments on service, highlighted by individual staff experiences.

• Location9.3

  Conveniently located near metro and attractions.

• Room Quality8.8

  Rooms are spacious and well-appointed but some mentioned aging decor.

• Amenities9.3

  Great amenities for families, especially kids' facilities.

• Value for Money8.8

  Overall good value, but some mentioned service issues affecting perception.

• Food and Beverage8.8

  Food quality is generally high with great breakfast options.

• Overall Experience9.3

  Enjoyable stay, especially for families, with minor issues.

Guest reviews

Spacious rooms. Many entertainment options. Wide selection for breakfast. Very nice pools and gym

Spacious rooms. Many entertainment options. Wide selection for breakfast. Very nice pools and gym

Nothing

From the moment we arrived, we were greeted by Dafne Lopez at reception. Dafne's English was excellent and made our check-in process seamless. She was kind, attentive and made us feel like we were the most important people in the hotel. Our room was not quite ready at check-in as we arrived earlier than expected and Dafne kindly sent us regular message updates while we enjoyed some complimentary beverages at the bar which Dafne gave us vouchers for. As wonderful as our welcome was, our checkout process was seamless, again we were attended to by Dafne. Based on our interactions with Dafne throughout our stay, we would definitely come back to this hotel! Congratulations to Dafne on exceptional customer service.

From the moment we arrived, we were greeted by Dafne Lopez at reception. Dafne's English was excellent and made our check-in process seamless. She was kind, attentive and made us feel like we were the most important people in the hotel. Our room was not quite ready at check-in as we arrived earlier than expected and Dafne kindly sent us regular message updates while we enjoyed some complimentary beverages at the bar which Dafne gave us vouchers for. As wonderful as our welcome was, our checkout process was seamless, again we were attended to by Dafne. Based on our interactions with Dafne throughout our stay, we would definitely come back to this hotel! Congratulations to Dafne on exceptional customer service.

Our stay was excellent.

Wonderful hotel, lots of greenery, magnificent large pool, which is rare for a hotel almost in the city center. Excellent location: 1 minute to the metro, 1 station from the 'Window to the World' park, 2-3 stations to the central part of the area or the Hi-tech park with a large pedestrian zone, gastronomic street, and shops. Special thanks to Dafne Lopez. We stayed in 2 rooms, she not only helped us find adjacent rooms in 1 day but also organized the transfer of things while we were out.

Wonderful hotel, lots of greenery, magnificent large pool, which is rare for a hotel almost in the city center. Excellent location: 1 minute to the metro, 1 station from the 'Window to the World' park, 2-3 stations to the central part of the area or the Hi-tech park with a large pedestrian zone, gastronomic street, and shops. Special thanks to Dafne Lopez. We stayed in 2 rooms, she not only helped us find adjacent rooms in 1 day but also organized the transfer of things while we were out.

The only thing that slightly reduced the impression - too many people, especially on weekends. It seems that the hotel's infrastructure and space are not designed for a very large crowd. For example, during peak morning hours on weekends, we had to wait in line for breakfast for about 15-20 minutes. I have never encountered this before.

Dafne Lopes worker is really kind. She helps our family to be very confident for 3 days. Breakfast meal is very nice. Also, the swimming pool is really powerful in the world. I have visited there for my business trip about 7 years ago. I remember the swimming pool was really nice. That is why I pick up this hotel for family vacations again. Thank you very much!! See you again.

Dafne Lopes worker is really kind. She helps our family to be very confident for 3 days. Breakfast meal is very nice. Also, the swimming pool is really powerful in the world. I have visited there for my business trip about 7 years ago. I remember the swimming pool was really nice. That is why I pick up this hotel for family vacations again. Thank you very much!! See you again.

Top-notch swimming pool facilities, the best choice for family summer vacations, close to the metro station, and many good restaurants nearby

Top-notch swimming pool facilities, the best choice for family summer vacations, close to the metro station, and many good restaurants nearby

Waited too long to check in, even on a Tuesday, had to wait until 4 pm to get the room, but the butler was very good and assisted throughout. Stayed for 3 days, the pool elevator was broken, and one of the guest room elevators was also out of order, resulting in longer wait times.

Excellent swimming pool

Excellent swimming pool

Waiting time for the room to get ready was too long. Food was average. Indoor playroom too expensive even for hotel guests

Good facilities. Child-friendly

Good facilities. Child-friendly

Air conditioning was not working efficiently. In this hot weather, it was extremely uncomfortable. In-room dining orders took more than an hour to deliver