Puerto Vallarta, MX

Tropicana Hotel Puerto Vallarta

Amapas #214 Col.

3 stars · Guest score 8.4/10

About this hotel

Stunning Beachfront Property Overlooking Banderas Bay Luxurious Rooms and Convenient Amenities Indulge in comfort with cable TV and a private bathroom in every room at Tropicana Hotel Puerto Vallarta. Relax and unwind in style after a day of exploring the beautiful surroundings. Dining Options and Beach Access Savor delicious meals at the on-site restaurant or enjoy a refreshing drink at the bar. With beach access just steps away, guests can easily soak up the sun and enjoy the sandy shores of Muerto Beach. Escape to paradise at Tropicana Hotel Puerto Vallarta and make lasting memories.

Highlights

Beachfront Location

Enjoy easy access to Muerto Beach and explore the vibrant surroundings of Puerto Vallarta's scenic bay area.

Comfort & Service

Relax in luxurious rooms with cable TV and private bathrooms, designed for your comfort and convenience.

Dining & Amenities

Savor meals at the on-site restaurant, unwind at the bar, and take in stunning views from the beachfront setting.

Facilities

  • Swimming pool
  • Outdoor pool
  • Infinity pool
All 66 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Car hire
  • Breakfast in the room
  • Packed lunches
  • Currency exchange
  • Daily housekeeping
  • Designated smoking area
  • Beachfront
  • Concierge service
  • Wheelchair accessible
  • Snack bar
  • Private beach area
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Shallow end
  • Beach
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.8

    Several reviews note dirty pool areas, stains on building facades and occasional cleanliness complaints; some guests still report acceptable room cleanliness overall.

  • Service7.9

    Mixed reports: specific praise for some staff and friendly service, but multiple reviews describe poor attitudes from several employees, slow/long check-in and inconsistent helpfulness.

  • Location9.6

    Consistently praised: beachfront, easy access to restaurants and El Malecón area, close to ocean and convenient local supermarket; location is a clear strength.

  • Room Quality8.6

    Rooms and installations described as generally good with sea-view rooms available, though some guests note that parts of the property are aging and need maintenance.

  • Amenities9.0

    Strong amenities including beach access, multiple pools and on-site restaurant; however pools have maintenance issues (missing tiles, hot water) reported by some guests.

  • Value for Money7.0

    Mixed: several guests feel prices are high relative to service and condition, while others call the hotel good value for location — overall slightly below target.

  • Food and Beverage8.3

    Food and breakfast receive generally acceptable comments and reasonable hotel prices, but service in bars/restaurants is uneven and some staff are unfriendly.

  • Overall Experience9.0

    Overall impression is mixed-to-positive: excellent location and amenities lift the experience despite service inconsistencies and some maintenance/cleanliness issues.

Guest reviews

Everything was close to the hotel and everything was from walking distance. The staff were amazing!

Everything was close to the hotel and everything was from walking distance. The staff were amazing!

Gerardo · 10/10

Wonderful, super comfortable

Wonderful, super comfortable

For me 10 out of 10

Raymundo · 10/10

THE HOTEL AS A PLACE MEETS EXPECTATIONS IN TERMS OF LOCATION AND PRICE-QUALITY RATIO

THE HOTEL AS A PLACE MEETS EXPECTATIONS IN TERMS OF LOCATION AND PRICE-QUALITY RATIO

I DON'T KNOW IF THERE WOULD BE AN INTERNAL PROBLEM BUT THE SECURITY AND RESTAURANT STAFF WERE ALWAYS IN A BAD MOOD

MIGUEL ANGEL · 4/10
Gerardo · 7/10

The pool was very nice and beautiful. The beach was beautiful and the reception staff very friendly.

The pool was very nice and beautiful. The beach was beautiful and the reception staff very friendly.

There was no elevator for all rooms and climbing 3 floors for my elderly parents was somewhat difficult. The floor was a bit slippery when wet. And the rooms with a kitchen are a bit dark

Aldo · 10/10

THE CONDITIONS OF THE BATHROOM, BROKEN SHOWER DOOR AND RUSTY SLIDING DOOR, HARD TO OPEN AND CLOSE. A BIT NEGLECTED.

JUAN MANUEL · 8/10

The room was very clean and comfortable

The room was very clean and comfortable

No coffee, no fridge, no microwave.

Rivera · 9/10

This is the third time I have stayed at this hotel, I generally like it for its location and facilities

This is the third time I have stayed at this hotel, I generally like it for its location and facilities

This time when I was at the palapa, the waiters ignored me even though I got up and went to request their service and they didn't come. Another thing was the noise, they are remodeling and the banging etc. woke me up

Hernandez · 8/10