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Puerto Vallarta, MX
Tropicana Hotel Puerto Vallarta
Amapas #214 Col.
3 stars · Guest score 8.4/10
About this hotel
Stunning Beachfront Property Overlooking Banderas Bay Luxurious Rooms and Convenient Amenities Indulge in comfort with cable TV and a private bathroom in every room at Tropicana Hotel Puerto Vallarta. Relax and unwind in style after a day of exploring the beautiful surroundings. Dining Options and Beach Access Savor delicious meals at the on-site restaurant or enjoy a refreshing drink at the bar. With beach access just steps away, guests can easily soak up the sun and enjoy the sandy shores of Muerto Beach. Escape to paradise at Tropicana Hotel Puerto Vallarta and make lasting memories.
Facilities
- Swimming pool
- Outdoor pool
- Infinity pool
All 66 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Car hire
- Breakfast in the room
- Packed lunches
- Currency exchange
- Daily housekeeping
- Designated smoking area
- Beachfront
- Concierge service
- Wheelchair accessible
- Snack bar
- Private beach area
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Shallow end
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
Several reviews note dirty pool areas, stains on building facades and occasional cleanliness complaints; some guests still report acceptable room cleanliness overall.
- Service7.9
Mixed reports: specific praise for some staff and friendly service, but multiple reviews describe poor attitudes from several employees, slow/long check-in and inconsistent helpfulness.
- Location9.6
Consistently praised: beachfront, easy access to restaurants and El Malecón area, close to ocean and convenient local supermarket; location is a clear strength.
- Room Quality8.6
Rooms and installations described as generally good with sea-view rooms available, though some guests note that parts of the property are aging and need maintenance.
- Amenities9.0
Strong amenities including beach access, multiple pools and on-site restaurant; however pools have maintenance issues (missing tiles, hot water) reported by some guests.
- Value for Money7.0
Mixed: several guests feel prices are high relative to service and condition, while others call the hotel good value for location — overall slightly below target.
- Food and Beverage8.3
Food and breakfast receive generally acceptable comments and reasonable hotel prices, but service in bars/restaurants is uneven and some staff are unfriendly.
- Overall Experience9.0
Overall impression is mixed-to-positive: excellent location and amenities lift the experience despite service inconsistencies and some maintenance/cleanliness issues.
Guest reviews
Nos gustó mucho la ubicación frente al mar, cerca de bares y restaurantes. Habitaciones cómodas y con una hermosa vista.
Nos gustó mucho la ubicación frente al mar, cerca de bares y restaurantes. Habitaciones cómodas y con una hermosa vista.
El staff fue muy amable y servicial, lo que no nos gustó es que algunos días levantaban las sillas de la playa antes del horario y los chicos del restaurant fallaron al negarnos un tenedor para comer algo en la habitación.
La ubicación
La ubicación
Necesito un refrigerador, microondas y cafetera en mi cuarto
Un buen hotel en la playa buena ubicación y su personal excelente
Un buen hotel en la playa buena ubicación y su personal excelente
La ubicación
Excelente ubicación habitaciones súper cómodas, personal Muy amable y atento muy lindo todo la alberca espectacular el restaurante muy bueno comida muy rica a buen en precio, la ubicación es fascinante
Excelente ubicación habitaciones súper cómodas, personal Muy amable y atento muy lindo todo la alberca espectacular el restaurante muy bueno comida muy rica a buen en precio, la ubicación es fascinante
Nada todo fue muy bueno
The food options at on-site restaurant are great. Cannot complain about the quality. Loved the small appie plates and happy hour margaritas.
The food options at on-site restaurant are great. Cannot complain about the quality. Loved the small appie plates and happy hour margaritas.
Rooms need to be refurbished, however they are clean and completely functional.
Siempre son super amables, llegue muy temprano y a pesar de que el check in es a las 3pm me entregaron mi habitación,con una vista hermosa al mar. Todos sumamente amables.
Siempre son super amables, llegue muy temprano y a pesar de que el check in es a las 3pm me entregaron mi habitación,con una vista hermosa al mar. Todos sumamente amables.
Great location
Great location
No coffee maker in room