Nearby Attractions
Located just steps from the City Palace Museum, the hotel offers easy access to Udaipur's rich cultural and historical sites.
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Udaipur, IN
Shiv Niwas Palace by HRH Group of Hotels
The City Palace Complex
5 stars · Guest score 8.4/10
About this hotel
Luxurious Suites with Traditional Decor Indulge in elegant suites with traditional décor, featuring modern amenities like air-conditioning, flat-screen TV, and minibar for a comfortable stay. Relaxation and Recreation Unwind at the spa and wellness centre, take a dip in the large outdoor swimming pool, or explore the City Palace Museum located just steps away from the palace. Culinary Delights Savour Mughlai, local, and Continental cuisine at Paantya restaurant, or enjoy a variety of beverages at Panera. The Pool Deck offers light snacks, while Palki Khana serves a range of European dishes. Book now to experience the royal charm of Shiv Niwas Palace!
Highlights
Guest Comfort
Enjoy luxurious suites with traditional decor, modern amenities, and relaxing spa and wellness facilities for a memorable stay.
Unique Dining & Amenities
Savour Mughlai, local, and Continental cuisines at Paantya, and unwind with beverages at Panera or light snacks at the Pool Deck.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
All 93 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Garden
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Billiards
- Squash
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Snack bar
- Lockers
- Toilet with grab rails
- Indoor play area
- Lower bathroom sink
- Outdoor furniture
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM – 11:30 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.5
Mixed reports: several guests note worn, dirty or neglected areas and some defects; others find public areas acceptable — inconsistent maintenance.
- Service10.0
Consistently praised: staff described as excellent, caring, attentive and top-notch throughout multiple reviews.
- Location10.0
Outstanding location repeatedly highlighted: palace setting, lakeside perch and free access to City Palace make this a major draw.
- Room Quality6.0
Frequently criticized: rooms and especially bathrooms are dated, with reports of obsolete fittings, showers not working and need for renovation.
- Amenities9.6
Strong positives for amenities like the marble pool, terraces and overall palace ambience; some practical drawbacks (no elevator, some worn fixtures).
- Value for Money5.8
Noted as overpriced by multiple guests compared to other palace hotels; perceived value hampered by dated rooms and maintenance issues.
- Food and Beverage9.8
Very well regarded: several guests praise the restaurant, breakfasts and quality of Indian and Western dishes.
- Overall Experience9.5
Generally very positive: guests enjoy the heritage setting, views, pool and warm service, though some negative points (rooms, value) temper the experience for a minority.
Guest reviews
Heritage
Heritage
Beautiful location, stunning views, amazing location, living in a palace, and drinking a Martini, shaken, not stirred.
Beautiful location, stunning views, amazing location, living in a palace, and drinking a Martini, shaken, not stirred.
Classic elegance.
Classic elegance.
Several enhancements are required, including upgrades to the approach road leading to the front gate, improvements to both the interior and exterior walls, and the refurbishment of certain furniture pieces.
Not just a hotel but a real palace on Lake Pichola, steeped in centuries of history, highly recommended.
Not just a hotel but a real palace on Lake Pichola, steeped in centuries of history, highly recommended.
Magnificent
Magnificent
No modern amenities