Queretaro, MX

One Queretaro Plaza Galerias

Av. 5 de Febrero 108-A Col Ninos Heroes

3 stars · Guest score 7.2/10

About this hotel

Convenient Location One Queretaro Plaza Galerias is strategically situated just 2.5 km from Querétaro Historic Centre and a short 3-minute drive from Galerías Querétaro, offering easy access to the city's main attractions. Comfortable Rooms Each room at the hotel is equipped with modern amenities such as a TV, air conditioning, and cable channels. The private bathrooms feature complimentary toiletries, ensuring a comfortable stay for guests. Great Facilities Guests can enjoy complimentary breakfast, free WiFi, a shared lounge, and even a vending machine on-site. Additionally, the availability of free parking adds convenience to your stay. Ready to experience comfort and convenience in Querétaro? Book your stay at One Queretaro Plaza Galerias now!

Highlights

Strategic Location

Just 2.5 km from Querétaro Historic Centre and close to Galerías Querétaro, the hotel offers easy access to the city's main attractions.

Comfortable Stay

Enjoy modern amenities, private bathrooms with free toiletries, and a welcoming atmosphere designed for your convenience.

Convenient Amenities

Start your day with a complimentary breakfast, stay connected with free WiFi, and take advantage of on-site parking and vending options.

Facilities

  • Parking
  • Free Parking
All 61 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Business center
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Packed lunches
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Shared lounge/TV area
  • Special diet menus - on request
  • Grocery deliveries
  • Wheelchair accessible
  • Snack bar
  • Vending machine - drinks
  • Toilet with grab rails
  • Vending machine - snacks
  • Lower bathroom sink
  • Higher level toilet
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
01:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness5.3

    Multiple mentions of dirtiness and lack of maintenance.

  • Service8.3

    Good service during night shifts with positive attitudes from staff.

  • Location8.3

    Positive feedback on location being central and safe.

  • Room Quality6.3

    Rooms are small and some maintenance issues reported.

  • Amenities7.3

    Basic amenities mentioned, but issues with some facilities.

  • Value for Money7.8

    Generally considered a good value for the price, but could improve.

  • Food and Beverage6.3

    Breakfast quality reported to be disappointing in some reviews.

  • Overall Experience7.8

    Mixed feelings overall; some enjoyed their stay while others had significant issues.

Guest reviews

I canceled the reservation, the hotel was very run down. It was a big disappointment

I canceled the reservation, the hotel was very run down. It was a big disappointment

I canceled the reservation, I didn't like it

Gar · 1/10

The location was convenient for where we needed to go. The friendliness of the staff

The location was convenient for where we needed to go. The friendliness of the staff

The size of the double room is small, as well as the bathroom

Elizabeth · 9/10
Roman · 9/10

The location and being close to downtown Querétaro

The location and being close to downtown Querétaro

The night receptionist was rude and made a mistake, the bathroom, specifically the toilet, is not clean as it should be in a hotel, it already has limescale stains which means it is not cleaned thoroughly, the sheets and towels are not white so even though they are clean, they look dingy and even though I know the breakfast taste is usually simple, now the problem was that we saw a cockroach in the food area on the floor

G · 8/10
Flor Del Rocío · 5/10
José Luis · 8/10
Noe · 8/10
Daniel · 1/10