Auckland, NZ

Heartland Hotel Auckland Airport

14 Airpark Drive

4 stars · Guest score 8.6/10

About this hotel

Convenient Location Heartland Hotel Auckland Airport is situated in the Airpark Business Centre, just a short 5-minute drive from Auckland Airport and Butterfly Creek. The hotel's proximity to the airport makes it an ideal choice for travelers seeking comfort and convenience. Relaxing Amenities Guests can unwind in the outdoor swimming pool or indulge in the spa pool, perfect for rejuvenation after a long day of traveling. The air-conditioned rooms provide a comfortable retreat, complete with complimentary toiletries and tea/coffee making facilities. Dining Options Whether you choose to enjoy a drink and light meal at the Lobby Bar or explore nearby dining establishments, there are plenty of options to satisfy your cravings. With a variety of restaurants and cafés just a 5-minute drive away, culinary delights are always within reach. Experience relaxation and convenience at Heartland Hotel Auckland Airport - book your stay now for a memorable travel experience.

Highlights

Nearby Attractions & Vibe

Located in the Airpark Business Centre, Heartland Hotel Auckland Airport sits a short 5-minute drive from Auckland Airport and Butterfly Creek, with convenient shuttle access.

Service & Comfort

Guest reviews highlight exceptionally friendly, responsive staff and comfortable rooms with air conditioning and essential amenities.

Amenities & Dining

Relax in the outdoor pool or spa pool, and enjoy in-house coffee/tea facilities with dining options nearby and a Lobby Bar for drinks and light meals.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Fence around pool
All 72 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Dry cleaning
  • Breakfast in the room
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Electric vehicle charging station
  • Vending machine - drinks
  • Toilet with grab rails
  • Vending machine - snacks
  • Lower bathroom sink
  • Higher level toilet
  • Shuttle service (free)
  • Airport shuttle (free)
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.7

    Multiple reviews mentioned issues like stained towels and bad odors.

  • Service9.7

    Numerous reviews highlighted the exceptional friendliness and helpfulness of the staff.

  • Location8.8

    Conveniently located near the airport with easy shuttle access.

  • Room Quality8.2

    Rooms were reported to be comfortable, though some issues with AC were raised.

  • Amenities8.7

    Amenities like the pool, free shuttle, and vending machines were positively mentioned.

  • Value for Money8.7

    Guests found the prices reasonable in relation to the offered services and experience.

  • Food and Beverage8.2

    Food options were generally liked, but some comments were neutral.

  • Overall Experience8.7

    Majority of reviews were positive, with many expressing intent to return.

Guest reviews

Dean · 10/10

The beds are very comfy and it was quiet

The beds are very comfy and it was quiet

Shower needs improvement and the TV needs to be able to be switched off as it emits light all night.

Petra · 8/10
Paula Davies · 8/10

Close to the airport

Close to the airport

Nothing

Jim · 9/10
Jackie · 9/10

Spacious comfortable room, good food in the restaurant

Spacious comfortable room, good food in the restaurant

Lisa · 9/10
Irene · 9/10

Location

Location

Eileen · 9/10