New Delhi, IN

Hotel The Prime Balaji Deluxe, City Centre, With Free Airport Pickup

8574, Arakashan Road, Behind Shiela Cinema, Paharganj

4 stars · Guest score 8.1/10

About this hotel

Convenient Location near New Delhi Railway Station Comfortable Rooms with Essential Amenities The Prime Balaji Deluxe @ New Delhi Railway Station offers cozy rooms equipped with a TV, air conditioning, and a seating area. Guests can enjoy the convenience of a refrigerator and a private bathroom with free toiletries. Convenient Facilities and Services Guests can benefit from a 24-hour front desk, free WiFi, shared lounge, ticket service, and tour desk. The hotel also provides free parking for added convenience. Delicious Dining Options Indulge in multi-cuisine delights at the in-house restaurant or opt for room service for in-room dining comforts. Book your stay at The Prime Balaji Deluxe @ New Delhi Railway Station for a memorable and hassle-free experience.

Highlights

Prime Location

Situated near New Delhi Railway Station, the hotel offers easy access to local attractions and vibrant city surroundings.

Guest Comfort

Enjoy 24-hour front desk service, free WiFi, and cozy rooms equipped with essential amenities for a hassle-free stay.

Dining & Amenities

Savor multi-cuisine dishes at the in-house restaurant or opt for convenient room service, complemented by free parking and tour assistance.

Facilities

  • Parking
  • Free Parking
  • Private parking
  • Street parking
All 68 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Packed lunches
  • Currency exchange
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Concierge service
  • Vending machine - drinks
  • Airport shuttle (free)
  • Outdoor furniture
  • Airport drop off
  • Airport pick up
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
12:00 PM – 11:30 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness5.8

    Multiple reviews indicate rooms were not clean, with complaints about stains on bed sheets and an overall dirty environment.

  • Service8.3

    Some reviews mentioned helpfulness of staff, but there were significant complaints about staff attitude and service.

  • Location7.8

    Good central location but concerns raised about safety and traffic noise.

  • Room Quality6.8

    Rooms had issues such as smells and locking problems; some reviews indicate they were small.

  • Amenities9.3

    Positive mentions of the roof patio and breakfast, indicating good amenities overall.

  • Value for Money9.8

    Some guests felt they received good value for money considering the price.

  • Food and Beverage8.3

    Breakfast was praised, though there were some negative comments on food quality in general.

  • Overall Experience8.8

    Mixed experiences, but a general sense of satisfaction among some guests despite noted issues.

Guest reviews

Jayanth Kumar · 10/10
Roberto · 6/10

The staff. Friendly, practical and genuinely helpful. When the trains were full (my own fault for not booking ahead) they helped me sort out onward travel, and the travel desk next to reception gives honest advice on routes. Good bed, reliable wifi, hot water that works. Uber and rickshaws a few steps away. Guests from all over the world. The Indian Grill Restaurant around the corner is worth a visit, fresh and clean food.

The staff. Friendly, practical and genuinely helpful. When the trains were full (my own fault for not booking ahead) they helped me sort out onward travel, and the travel desk next to reception gives honest advice on routes. Good bed, reliable wifi, hot water that works. Uber and rickshaws a few steps away. Guests from all over the world. The Indian Grill Restaurant around the corner is worth a visit, fresh and clean food.

The building is being renovated and it shows in places. After a day or two in Delhi you stop noticing, but it is there. Keep the price in mind: this is budget Delhi, simple and clean.

Simeon · 8/10
Daiki · 10/10

Location and facilities good Room cleaning best Manager and host is very corporative

Location and facilities good Room cleaning best Manager and host is very corporative

Suraj · 10/10

Breakfast and food, I didn't like the initial room that was alloted to me but the reception manager changed me the room gave good one.

Breakfast and food, I didn't like the initial room that was alloted to me but the reception manager changed me the room gave good one.

Kumar · 9/10

The staff is kind.

The staff is kind.

Towels and sheets are a little dirty

CHIKAHA · 9/10

Rooms were Western Standard. Friendly staff the roomservice even help me to recharge my phone outside the Hotel and I got water bottles for free.

Rooms were Western Standard. Friendly staff the roomservice even help me to recharge my phone outside the Hotel and I got water bottles for free.

Breakfast was good but maybe Waffles or Pancake Station would be great in the future.

Claire · 10/10