Dubai, AE

InterContinental Dubai Festival City by IHG

Dubai

5 stars · Guest score 8.8/10

About this hotel

Experience luxury at its finest at InterContinental Dubai Festival City, perfectly situated for indulgence and exploration. Breathtaking Views Dive into relaxation with our stunning 25-metre outdoor pool that offers panoramic views of Dubai Creek, complemented by a spacious balcony where you can soak in the sun. Culinary Excellence Savor a gourmet journey with diverse dining options, including Karam Al Bahr, known for its authentic Lebanese seafood, and the exclusive Pierre's TT, helmed by Michelin-starred Chef Pierre Gagnaire, where exquisite dishes are served nightly. Wellness and Convenience Unwind in our full-service spa featuring aromatic therapies after an invigorating session at the gym. Enjoy direct access to the shopping paradise of Dubai Festival City Mall, boasting over 500 retail stores and the captivating IMAGINE spectacle. Don't miss out on this extraordinary experience—book your stay at InterContinental Dubai Festival City today!

Highlights

Prime Dubai Location

Situated within Dubai Festival City Mall, enjoy easy access to over 500 retail stores and the vibrant local scene.

Exceptional Guest Service

Experience personalized service with a full-service spa, gym, and luxurious accommodations designed for your comfort.

Unique Dining & Views

Dine at Michelin-starred Pierre's TT or Lebanese seafood at Karam Al Bahr, while enjoying panoramic views of Dubai Creek.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Pool with view
  • Heated pool
  • Pool bar
  • Infinity pool
  • Kids' pool
All 107 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Car hire
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Barber/beauty shop
  • Currency exchange
  • Babysitting/child services
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Toilet with grab rails
  • Kid-friendly buffet
  • Higher level toilet
  • Kids' club
  • Nightclub/DJ
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Shallow end
  • Spa/wellness center services
  • Steam room
  • Beauty Services
  • Fitness/spa locker rooms
  • Personal trainer
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service
  • Live music/performance
  • Themed dinner nights
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

What's nearby

  • Burj Khalifa7.5 km
  • Burj Al Arab18 km
  • Dubai Creek0.2 km
  • Dubai Frame3.5 km
  • Al Fahidi Historic District & Dubai Museum3.8 km
  • Dubai International Airport (DXB)4.0 km
  • The Dubai Mall7.6 km
  • Dubai Festival City Mall0.1 km
  • Gold Souk (Deira)3.0 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.4

    Issues with cleanliness were highlighted, particularly regarding room cleanliness and hygiene.

  • Service9.4

    Staff were mentioned as being friendly and helpful in several reviews.

  • Location9.4

    Positive mentions of the location being excellent, especially in the context of nearby attractions.

  • Room Quality8.9

    Rooms were mostly reported as clean and comfortable, though some had issues.

  • Amenities9.4

    Amenities were praised, with some reviews highlighting facilities as excellent.

  • Value for Money8.4

    Concerns over value due to issues with service and cleanliness.

  • Food and Beverage7.9

    Negative feedback regarding dining experiences, particularly service in the restaurant.

  • Overall Experience9.4

    Despite some issues, many guests appreciated the overall experience and expressed a willingness to return.