Sonesta ES Suites Houston Galleria

5190 Hidalgo St

3 stars · Guest score 8.4/10

About this hotel

Convenient Location near Houston Galleria Shopping Center Spacious Suites with Full Kitchens and Complimentary Breakfast Amenities for Comfort and Convenience Experience the perfect blend of comfort and convenience at Sonesta ES Suites Houston Galleria. With spacious suites featuring full kitchens and a complimentary breakfast, your stay is sure to be delightful. Enjoy free WiFi, cable TV, and a sofa bed in select suites. Keep up with your fitness routine at the 24-hour gym and relax by the outdoor pool. Need a snack? Visit the on-site convenience store. Located near major attractions like the George R. Brown Convention Center and NRG Stadium, your stay with us will be memorable. Book now for an unforgettable experience!

Facilities

Parking
Free Parking
Swimming pool
Private parking
Outdoor pool
Accessible parking
Parking garage
Outdoor pool - seasonal

All 61 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Garden
Pets allowed
BBQ facilities
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Golf course
Facilities for disabled guests
Dry cleaning
Non-smoking throughout
Sun terrace
Daily housekeeping
Designated smoking area
Shared lounge/TV area
Minimarket on site
Snack bar
Outdoor furniture
Picnic area
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
CCTV outside property
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 04:00 PM – 11:00 PM
Check-out: 11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.8
Issues with cleanliness were mentioned, including strong odors and poor maintenance.
Service8.8
While some service issues were noted, many reviews praised the friendly staff.
Location9.3
Numerous reviews highlighted the great location near attractions like the Galleria.
Room Quality7.8
Concerns about room quality and maintenance issues were raised.
Amenities8.3
Positive mentions of breakfast and kitchen facilities, but some amenities needed updates.
Value for Money8.7
The hotel offers decent value, particularly for long stays with kitchen facilities.
Food and Beverage8.3
Breakfast was praised, adding to the positive experience.
Overall Experience8.3
The overall experience varied greatly among guests, with significant issues as well.