Houston, US

Sonesta ES Suites Houston Galleria

5190 Hidalgo St

3 stars · Guest score 8.4/10

About this hotel

Convenient Location near Houston Galleria Shopping Center Spacious Suites with Full Kitchens and Complimentary Breakfast Amenities for Comfort and Convenience Experience the perfect blend of comfort and convenience at Sonesta ES Suites Houston Galleria. With spacious suites featuring full kitchens and a complimentary breakfast, your stay is sure to be delightful. Enjoy free WiFi, cable TV, and a sofa bed in select suites. Keep up with your fitness routine at the 24-hour gym and relax by the outdoor pool. Need a snack? Visit the on-site convenience store. Located near major attractions like the George R. Brown Convention Center and NRG Stadium, your stay with us will be memorable. Book now for an unforgettable experience!

Highlights

Nearby Attractions

Located near Houston Galleria and major venues like the George R. Brown Convention Center, with a vibrant district atmosphere just steps away.

Service & Comfort

Friendly staff and comfortable suites with full kitchens and free breakfast, designed for a convenient, homelike stay.

Distinctive Amenities

Spacious suites, 24-hour gym, outdoor pool, and an on-site convenience store add practical touches to your visit.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Outdoor pool - seasonal
All 61 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Business center
  • Heating
  • Family rooms
  • Garden
  • Pets allowed
  • BBQ facilities
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Golf course
  • Facilities for disabled guests
  • Dry cleaning
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Minimarket on site
  • Snack bar
  • Outdoor furniture
  • Picnic area
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • CCTV outside property
  • Screens / Barriers between staff and guests for safety
  • Delivered food - securely covered
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
04:00 PM – 11:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.8

    Issues with cleanliness were mentioned, including strong odors and poor maintenance.

  • Service8.8

    While some service issues were noted, many reviews praised the friendly staff.

  • Location9.3

    Numerous reviews highlighted the great location near attractions like the Galleria.

  • Room Quality7.8

    Concerns about room quality and maintenance issues were raised.

  • Amenities8.3

    Positive mentions of breakfast and kitchen facilities, but some amenities needed updates.

  • Value for Money8.7

    The hotel offers decent value, particularly for long stays with kitchen facilities.

  • Food and Beverage8.3

    Breakfast was praised, adding to the positive experience.

  • Overall Experience8.3

    The overall experience varied greatly among guests, with significant issues as well.

Guest reviews

ilan · 7/10

Location, clean

Location, clean

The hotel staff is poorly trained in proper conduct. During breakfast, a hotel employee was vacuuming right next to the breakfast area. This went on for the entire thirty minutes of breakfast.

Oleksandr · 8/10

location

location

nothing

Cardona · 10/10

Great location, friendly staff, the hotel is old but well looked after, very clean, complimentary breakfast (good one!). I would stay again for sure

Great location, friendly staff, the hotel is old but well looked after, very clean, complimentary breakfast (good one!). I would stay again for sure

Really everything was good.

Lala · 9/10
Tetiana · 10/10
Meyer Andres · 8/10

I've stayed @ thus location previously. From the location to the staff 10/10, to clean rooms and facility all on 💯.. I recommend thus location hands down.

I've stayed @ thus location previously. From the location to the staff 10/10, to clean rooms and facility all on 💯.. I recommend thus location hands down.

Only thing, not really didn't like, but more of an FYI, hot water needs to be hotter. With the hot water all the way up, it was very luke warm more on cooler side. Just mote hot water 😁.

Ray · 10/10

Close to shopping mall

Close to shopping mall

Not very clean

Ahmed · 8/10