Nearby Attractions & Vibe
Prime Kraków location with easy access to Wawel Royal Castle and other main sights; walkable area with vibrant streets and nearby dining options.
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Kraków, PL
Novotel Kraków Centrum
ul. Tadeusza Kosciuszki 5
4 stars · Guest score 8.8/10
About this hotel
Luxurious Accommodation Near Wawel Royal Castle Indulge in Relaxation : Enjoy the indoor swimming pool and sauna at Novotel Kraków Centrum. Unwind in spacious rooms with free internet and tea/coffee facilities. Culinary Delights : Savor Polish and international cuisine at Novo Square Lounge Bar. 24-hour room service offers delicious à la carte dishes and snacks. Convenience and Comfort : Air-conditioned rooms with a seating area, safe, and some with Vistula River views. Benefit from 24-hour front desk, laundry services, fitness center, and massage treatments. Experience the epitome of comfort and convenience at Novotel Kraków Centrum - Book your stay now!
Highlights
Service & Comfort
Friendly staff and well-appointed rooms, complemented by reliable connectivity and 24-hour front desk support for a smooth stay.
Amenities & Dining
Indoor pool and sauna, plus Novo Square Lounge Bar with 24-hour room service for Polish and international dishes.
Facilities
- Parking
- Swimming pool
- Private parking
- Accessible parking
- Parking garage
- Heated pool
- Indoor pool
- Swimming pool toys
- Pet bowls
- Pet basket
- Pool cover
All 95 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Games room
- Spa/wellness center
- Table tennis
- Non-smoking throughout
- Daily housekeeping
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Special diet menus - on request
- Kid meals
- ATM/cash machine on site
- Indoor play area
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Steam room
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Live music/performance
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Clean but some complaints about old facilities and view.
- Service9.6
Friendly staff; however, some noted delays and issues with reception.
- Location9.6
Great location, walking distance to main attractions.
- Room Quality8.1
Mixed reviews; some rooms noisy or cold.
- Amenities8.6
Good amenities but mentioned sauna was under renovation.
- Value for Money8.6
Good location and quality but some complaints about pricing.
- Food and Beverage8.6
Breakfast was good but a few found it expensive.
- Overall Experience9.1
Overall pleasant stay despite some shortcomings.
Guest reviews
The breakfast was excellent. The hotel was in an exceptionally good location. The room was fine, and the facilities were of the expected standard. Although the bed initially seemed very soft, it turned out to be comfortable. It was also a great advantage to have a secure, enclosed garage available for an additional fee.
The breakfast was excellent. The hotel was in an exceptionally good location. The room was fine, and the facilities were of the expected standard. Although the bed initially seemed very soft, it turned out to be comfortable. It was also a great advantage to have a secure, enclosed garage available for an additional fee.
Nowadays, a hotel of this 4* standard should be expected to allow guests to access their own online streaming subscriptions (Netflix, HBO, YouTube, etc.) on the hotel TV. The shower floor was dangerously slippery, posing a serious risk of accidents. The room was not cleaned after the second night. Convert to PDF
Gute Lage, gutes Frühstück, top Personal
Gute Lage, gutes Frühstück, top Personal
Safe funktionierte nicht.
super śniadania! Nawet dla tak wymagających dietetycznie osób jak ja, które nie jedzą wielu produktów, śniadanie było wyśmienite.
super śniadania! Nawet dla tak wymagających dietetycznie osób jak ja, które nie jedzą wielu produktów, śniadanie było wyśmienite.
bardzo dużo turystów, ale to normalne..
Все було чудово, персонал на рецепції допомагає в усіх питаннях. Номер чистий, теплий.
Все було чудово, персонал на рецепції допомагає в усіх питаннях. Номер чистий, теплий.
Не працював телевізор. Відсутні такі речі як капці одноразові, якісь ватні диски тощо.