Nearby Attractions & Vibe
A short walk from Grand Place with easy access to Botanical Garden, Rue Neuve and the Belgian Centre of Comic Strip Art for a Brussels feel.
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Brussels, BE
Hotel Best Western City Centre
Square Victoria Regina 9
3 stars · Guest score 7.7/10
About this hotel
Luxurious Accommodations Experience sound-proofed rooms with flat-screen cable TVs, private bathrooms, and complimentary WiFi at Best Western City Centre. Enjoy a buffet breakfast each morning and unwind at the 24-hour bar offering a variety of drinks. Convenient Location Situated just a short walk from Grand Place and near Botanical Garden, our hotel provides easy access to Brussels-North Railway Station and Botanique Metro Station. Explore Rue Neuve shopping street and the Belgian Centre of Comic Strip Art within minutes. Exceptional Services Benefit from our 24-hour reception, tour desk assistance, and paid public parking. Let us help you plan your local activities while you indulge in the comfort and convenience of Best Western City Centre.
Highlights
Service & Comfort
24-hour reception and a tour desk help you plan your stay while soundproofed rooms and free WiFi keep things comfortable.
Amenities & Dining
Buffet breakfast options and a 24-hour bar provide flexible dining and refreshment during your visit.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Soundproof rooms
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Concierge service
- Snack bar
- Vending machine - drinks
- Outdoor furniture
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Walking tours
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Multiple reviews noted cleanliness issues, particularly concerning room upkeep.
- Service8.6
Staff was generally helpful and accommodating despite some reviews mentioning unfriendliness.
- Location8.1
Guests appreciated the location, with several noting its proximity to transit but some concerns about the surrounding area.
- Room Quality7.5
Rooms were described as clean but some reviews highlighted issues like odd socket placements and minor inadequacies.
- Amenities7.5
Basic amenities were present, but some guests mentioned missing items like a fridge.
- Value for Money8.1
Many guests felt the pricing was reasonable for the offered services, although some issues were noted.
- Food and Beverage7.0
Breakfast options were noted as satisfactory, but improvements were suggested for variety.
- Overall Experience7.8
Overall, the experience was positive, though various minor issues were highlighted.