Nearby Attractions & Vibe
Just 7 km from Funchal, Casa Velha blends garden serenity with convenient access to the town and the Palheiro Gardens.
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Funchal, PT
Casa Velha do Palheiro Relais & Chateaux
Rua de Estalagem 23
5 stars · Guest score 9.4/10
About this hotel
Luxurious Manor House Hotel in Palheiro Gardens Gourmet Dining Options and Relaxation Indulge in international haute cuisine at the Classical dining room or enjoy a more casual meal with stunning bay views at Restaurant Vista Balancal. For a peaceful afternoon, sip tea in the Palheiro gardens or grab a quick snack at the Spa. Recreational Activities and Wellness Facilities Unwind by the outdoor pool or pamper yourself at the Spa's indoor pool, sauna, and steam room. Engage in deep sea fishing or embark on a whale and dolphin watching adventure. Take advantage of the on-site tennis court, badminton, croquet, and championship golf course. Convenient Location and Exclusive Amenities Just 7 km from Funchal, Casa Velha do Palheiro offers direct access to the Palheiro Gardens and provides complimentary private parking and a daily shuttle service to the town center. Book now for a luxurious escape!
Highlights
Service and Comfort
Guests note warm, professional service and attentive staff that enhance the tranquil, luxurious stay.
Dining and Amenities
Gourmet dining in the Classical room or casual meals with bay views at Vista Balancal, plus spa, pools, and golf on site.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Street parking
- Pool with view
- Heated pool
- Indoor pool
- Pool bar
- Pet bowls
- Fence around pool
- Pet basket
All 103 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Garden
- Pets allowed
- Hiking
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Games room
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Billiards
- Chapel/shrine
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Special diet menus - on request
- Snack bar
- Electric vehicle charging station
- Shuttle service (free)
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Badminton equipment
- Fitness/spa locker rooms
- Yoga classes
- Tennis equipment
- Manicure
- Pedicure
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Walking tours
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Some complaints about room maintenance and limited replacement of towels.
- Service10.0
Overall, the service was described as warm, professional, and helpful.
- Location10.0
Excellent location among beautiful gardens and convenient for golf.
- Room Quality8.6
Rooms described as underwhelming for the rate but comfortable.
- Amenities10.0
Great facilities such as spa and beautiful grounds.
- Value for Money9.1
Some feel the prices do not match the quality of rooms.
- Food and Beverage9.1
Food quality is good, but limited meal options noted by guests.
- Overall Experience10.0
Despite some issues, most reviews reflect a wonderful stay.