Lisbon, PT

Grande Pensao Residencial Alcobia

Rua Poço do Borratém 15

Independent hotel · Guest score 7.8/10

About this hotel

Panoramic Views of S. Jorge Castle Located in Lisbon’s city centre, Grande Pensão Residencial Alcobia offers stunning panoramic views of the iconic S. Jorge Castle. Enjoy the picturesque scenery right from your room. Cozy and Well-Equipped Rooms Experience comfort in the air-conditioned rooms adorned with warm colors, wooden furniture, and parquet floors. Each room is equipped with modern amenities including satellite TV, a hairdryer, and a private bathroom for a pleasant stay. Convenient Facilities and Services Start your day with a delicious continental buffet breakfast and make use of car and bicycle rental services. Explore Lisbon with ease by arranging city tours at the 24-hour reception. Stay connected with WiFi access and a computer available for guests' use. Book now to experience a delightful stay with breathtaking views at Grande Pensão Residencial Alcobia in Lisbon.

Highlights

Nearby Attractions & Vibe

Situated in Lisbon’s city centre with panoramic views of S. Jorge Castle, the hotel puts you close to iconic sights and convenient transit options.

Service & Comfort

Friendly 24-hour reception, efficient staff, and comfortable, air-conditioned rooms enhance your stay and ease your daily explorations.

Distinctive Amenities & Dining

Continental breakfast options, WiFi access, and practical in-room comforts like TV and private bathrooms support a relaxed Lisbon visit.

Facilities

  • WiFi available
  • Free WiFi
  • Air conditioning
  • 24-hour front desk
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Fax/photocopying
  • Ironing service
  • Car hire
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Vending machine - drinks
  • Airport drop off
  • Airport pick up
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.0

    Multiple mentions of dirty rooms and lack of adequate cleaning service.

  • Service8.6

    Generally positive feedback from staff assistance and room service.

  • Location9.1

    Positive remarks on the proximity to metro and city attractions.

  • Room Quality7.0

    Many complaints about room conditions and amenities.

  • Amenities8.1

    Basic amenities were present, though some complained about missing items.

  • Value for Money6.5

    Guests felt misled by room quality compared to price.

  • Food and Beverage7.5

    Breakfast quality was decent, but lacked variety.

  • Overall Experience8.6

    Overall satisfaction with some issues that need addressing.

Guest reviews

Staðsetningin var mjög góð

Staðsetningin var mjög góð

Hótelið er ekki einsog því var lýst á myndum. Lobbýið er á annari hæð, engin lyfta. Fara þarf úr lobbýi upp eina hæð til að fá lyftu sem var svo þrögn (lítil) að hún rúmaði einungis tvo.

Styrkársson · 7/10

Bien, en plein centre ville

Bien, en plein centre ville

Il manque une bouilloire électrique, un bouchon de baignoire, un verre dans la salle de bain !

Isabelle · 8/10

Right in the heart of Old Town with shopping, transportation, and restaurants very close by. The hotel offered me an upgrade to a better larger room without me asking for it which suggest they care for the comfort of their guest. The staff members helped carry our heavy luggage up the stairs to the elevator. The staff members were knowledgeable with what to see in Lisbon and how to get there. The breakfast was typical European with cheese, bread, boiled eggs, cereal, etc. We had enough fruits and coffee as we wanted and that served as brunch which allowed us to skip lunch and then have a great dinner at the end of the day. The photos of our unit look like those in Booking.com. We would definitely book this hotel again if we visit Lisbon again.

Right in the heart of Old Town with shopping, transportation, and restaurants very close by. The hotel offered me an upgrade to a better larger room without me asking for it which suggest they care for the comfort of their guest. The staff members helped carry our heavy luggage up the stairs to the elevator. The staff members were knowledgeable with what to see in Lisbon and how to get there. The breakfast was typical European with cheese, bread, boiled eggs, cereal, etc. We had enough fruits and coffee as we wanted and that served as brunch which allowed us to skip lunch and then have a great dinner at the end of the day. The photos of our unit look like those in Booking.com. We would definitely book this hotel again if we visit Lisbon again.

We were awe struck after traveling from the airport to find steep steps to the front desk. However, the staff was very helpful to carry our luggage up the stairs and to the elevator without much effort from us.

Diamon · 10/10

Gutes Hotel, das Personal ist sehr freundlich. Das Frühstück ist in Ordnung, um in den Tag zu starten. Schön großes Zimmer und die Betten waren auch sehr gut. Die Lage des Hotels ist super, man ist direkt in der Altstadt und kann Lissabon wunderbar zu Fuß erkunden.

Gutes Hotel, das Personal ist sehr freundlich. Das Frühstück ist in Ordnung, um in den Tag zu starten. Schön großes Zimmer und die Betten waren auch sehr gut. Die Lage des Hotels ist super, man ist direkt in der Altstadt und kann Lissabon wunderbar zu Fuß erkunden.

Die Fenster sind sehr dünn und der Straßenlärm ist heftig. Ohropax ist ein Muss, um durch die Nacht zu kommen.

Lukas · 8/10
JOSE CARLOS · 9/10

Localização.

Localização.

Wi fi tem , mas não pega TV pequena e muito antiga No quarto muita zoada de som externo Escada para ir para o quarto. Barata no banheiro.

Gerson tavares · 4/10
Larisa Ferlemann · 7/10

La situació i habitació

La situació i habitació

L'entrada i façana del hotel

Cari · 8/10