Innsbruck, AT

The PENZ Hotel

Adolf-Pichler-Platz 3

Independent hotel · Guest score 9/10

About this hotel

Modern Design and Luxurious Hospitality Experience a blend of modernity and luxury at The PENZ, Innsbruck's first design hotel. Enjoy a perfect ambience for relaxation, rejuvenation, and focused work in a traditionally hospitable setting. The 5th Floor Experience Indulge in the panoramic views and culinary delights at the American Bar and breakfast restaurant on the hotel's rooftop. Savor a delicious breakfast featuring exotic fruits, sparkling wine, salmon, and other tasty specialties while soaking in the stunning scenery. Central Location and Architectural Gem Conveniently situated in the heart of Innsbruck, The PENZ stands as an architectural jewel, enriching the cityscape. Every detail of your stay is meticulously crafted to ensure a memorable experience. Book now to immerse yourself in luxury and sophistication at The PENZ Hotel.

Facilities

  • Parking
  • Accessible parking
  • Parking garage
  • Pet bowls
  • Pet basket
All 43 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Business center
  • Heating
  • Terrace
  • Pets allowed
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Breakfast in the room
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Physical distancing in dining areas
  • Face masks for guests available
  • Thermometers for guests provided by property

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Some complaints about cleanliness levels, particularly in wellness facilities.

  • Service9.9

    Staff were noted to be very helpful and friendly.

  • Location9.4

    Excellent location near city center, highly praised by multiple guests.

  • Room Quality8.3

    Mixed reviews; some rooms were noted to be noisy and lacking features.

  • Amenities8.9

    Amenities are generally positive, but some guests noted missing items like free water.

  • Value for Money8.3

    Considered overpriced by some guests given the room conditions.

  • Food and Beverage9.4

    Breakfast and dining options received high praise for quality and variety.

  • Overall Experience9.4

    Overall a very positive experience for most guests despite some criticisms.

Guest reviews

The little boy at the reception and the air conditioning

The little boy at the reception and the air conditioning

Paid parking

Charles · 9/10
Michaela · 8/10
Andrea · 10/10

Co-location with public parking; close to/ in Innenstadt; great rooftop bar with music and excellent breakfast.

Co-location with public parking; close to/ in Innenstadt; great rooftop bar with music and excellent breakfast.

Robert · 10/10

Breakfast is simply impressive. You don't know what to choose. The location is naturally nice on the rooftop, but the breakfast itself is special. That was already 10 years ago.... and it's still the same !!! I had forgotten a few shirts. I hadn't noticed it myself, but I received an email and a proposal to send the shirts by mail to my home address. Top service!

Breakfast is simply impressive. You don't know what to choose. The location is naturally nice on the rooftop, but the breakfast itself is special. That was already 10 years ago.... and it's still the same !!! I had forgotten a few shirts. I hadn't noticed it myself, but I received an email and a proposal to send the shirts by mail to my home address. Top service!

Minibar didn't work. Reported it and they were going to fix it the next day.

Robert · 9/10

Staff is exceptionally polite and helpful.

Staff is exceptionally polite and helpful.

Mohammed · 10/10

Simply amazing hotel!! Excellent and abundant food, excellent location very close to the old city, clean and spacious rooms. Excellent value for the price!!

Simply amazing hotel!! Excellent and abundant food, excellent location very close to the old city, clean and spacious rooms. Excellent value for the price!!

Amit · 10/10

Good location. Rooms are okay.

Good location. Rooms are okay.

Right in front of the hotel is a loading ramp for the shops next door - from about 05:30, trucks were being loaded and unloaded. Despite closed windows, sleep was no longer possible.

Andreas · 2/10