Residencial Joao XXI

About this hotel

Central Location and Convenience Residencial Joao XXI is conveniently situated just 300 meters from Picoas Metro Station, making it easy to explore Lisbon's historic center within a short 15-minute walk. Comfortable Rooms with Modern Amenities Each air-conditioned room at Joao XXI offers a cozy atmosphere with bed-side reading lamps, cable TV, and a private bathroom with a relaxing bath. Need a hairdryer? Just ask, and it's yours. Effortless Stay Experience With no reception, enjoy a hassle-free check-in and check-out process through the express self-service option. Plus, the hotel's proximity to various dining and entertainment options ensures a lively stay. Book your stay at Residencial Joao XXI now for a seamless blend of comfort and convenience during your Lisbon getaway.

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Heating
• Family rooms
• Lift / Elevator
• Facilities for disabled guests
• Non-smoking throughout
• Minimarket on site
• Wheelchair accessible
• Toilet with grab rails
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property

Check-in & checkout

Check-in

04:30 PM – 10:00 PM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness2.5

  Multiple guests report stained sheets, dirty floors, visible pests (cockroaches, bedbugs) and mold; cleanliness is a major negative.

• Service7.5

  Several reviews praise welcoming and helpful staff (assistance with access/passwords); however there are also complaints about unresponsive online check-in and poor communication.

• Location8.5

  Location is repeatedly cited as convenient and well placed; many guests mark location as a main positive.

• Room Quality4.0

  Reports of small/narrow rooms, rooms not matching photos, noisy fixtures, stained blankets and poor ventilation; room quality is below expectation.

• Amenities5.5

  Mixed: some guests enjoyed Netflix and working AC, while others report broken TVs, faulty sockets, no minibar/fridge, lift access issues and no luggage storage.

• Value for Money7.0

  Frequently described as cheap/good price and good value for families; price often cited as a saving grace despite other issues.

• Food and Beverage6.0

  Not mentioned in reviews. Standard quality for this hotel tier.

• Overall Experience7.0

  Mixed overall: positive points for location, price and some helpful staff, but serious cleanliness and room-quality problems negatively affect many stays; overall leans positive for budget travelers seeking location/value.

Guest reviews

Location

Location

A lot of roaches, ripped carpets, even though I told them about my late flight and to have a child they refused to change or extend my check out time. Very impolite.

Good location

Good location

The room smells like a bathroom because there is a drain in the bathroom where the shower water returns and the mattresses are very old, you can feel the springs

Location, but the building is very old, really only for a one-night stay

Location, but the building is very old, really only for a one-night stay

Very old