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Kraków, PL

Premier Kraków Hotel

14 A Opolska Street, 14A

4 stars · Guest score 7.8/10

About this hotel

Luxurious Amenities The elegant 4-star Premier Kraków Hotel boasts a swimming pool and sauna for guests' use, providing the perfect relaxation spot after a day of exploring the city. Convenient Location Located just a short drive away from the historic Kraków Old Town and with easy access to public transport, Premier Kraków Hotel offers the ideal base for discovering the city's charm. Exceptional Service With 24-hour front desk assistance, transfer arrangements to the city centre, and delectable dining options at Impresja restaurant, your stay at Premier Kraków Hotel will be nothing short of exceptional. Experience luxury, convenience, and top-notch service at Premier Kraków Hotel. Book your stay now to indulge in a memorable Kraków experience.

Highlights

Prime Location

Just a short drive from Kraków Old Town, with easy access to public transport, making it convenient to explore the city's historic charm.

Exceptional Service

Enjoy 24-hour front desk assistance, transfer arrangements, and excellent dining options at Impresja restaurant for a memorable stay.

Luxurious Amenities

Relax in the swimming pool and sauna after a day of sightseeing, experiencing comfort and leisure at the hotel.

Facilities

Parking
Swimming pool
Private parking
Heated pool
Indoor pool

All 81 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Sauna
Dry cleaning
Breakfast in the room
Packed lunches
Currency exchange
Non-smoking throughout
Sun terrace
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Allergy-free room
Kid meals
ATM/cash machine on site
Outdoor furniture
Picnic area
Wine/champagne
Airport drop off
Airport pick up
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness6.3
Issues with cleanliness, including reports of worms in the toilet and unclean rooms noted.
Service8.3
Mixed feelings about service; some helpful staff but significant issues with handling breakfast complaints.
Location8.8
Good location with nearby shops and easy access to city points.
Room Quality7.3
Rooms in need of renovation, general upkeep described as lacking.
Amenities7.8
Amenities available but not fully satisfying; pool not as expected.
Value for Money7.3
Value feels poor given the conditions and management's response to complaints.
Food and Beverage8.8
Good breakfast options, though some service related issues.
Overall Experience7.8
Overall disappointing experience due to cleanliness and service issues.