Shenzhen, CN

The Ritz-Carlton, Shenzhen

116 Fuhua San Road

5 stars · Guest score 9.2/10

About this hotel

Luxurious Spa Experience Indulge in massages, body treatments, and facials at our full-service spa with 2 spa tubs and a sauna. Exquisite Dining Options and Bars Savor international cuisine at Flavorz or opt for 24-hour room service. Enjoy drinks at the poolside bar or the 2 bars/lounges. Premium Facilities and Services Benefit from complimentary Wi-Fi, concierge services, and a business center. Plus, take advantage of the limo service and event spaces. Book a stay at The Ritz-Carlton, Shenzhen for a centrally located luxury experience.

Highlights

Prime Shenzhen Location

Situated in the heart of Shenzhen, enjoy easy access to local attractions and the vibrant city atmosphere.

Exceptional Guest Service

Experience personalized concierge services, complimentary Wi-Fi, and luxurious amenities designed for your comfort.

Distinctive Dining & Spa

Savor international cuisine at Flavorz, unwind at the spa with massages and treatments, and enjoy drinks at the poolside bar.

Facilities

  • Pool umbrellas
  • Wheelchair accessible parking
  • Free self parking
  • Pool sun loungers
  • Long-term parking (surcharge)
  • Secured parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Fence around pool
All 73 facilities
  • Elevator
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Express check-out
  • Limo or town car service available
  • Full-service spa
  • Wedding services
  • Express check-in
  • Tours/ticket assistance
  • Conference center
  • Snack bar/deli
  • Pilates classes on site
  • Airport transportation - pickup (surcharge)
  • Train station pickup (surcharge)
  • 24-hour fitness facilities
  • Electric car charging station
  • Water dispenser
  • Housekeeping on request
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • LED light bulbs
  • Recycling
  • Garage
  • Health or beauty spa nearby
  • Mountain climbing nearby
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lifeguard on site
  • Change of bed sheets (on request)
  • Vegetarian breakfast available
  • Rooftop garden
  • Double-glazing on all windows
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Comprehensive food waste policy
  • Vegan menu options available
  • Vegetarian menu options available
  • Comprehensive recycling policy
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Water-efficient showers only
  • Accessible shuttle
  • No accessible shuttle
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Luggage storage
  • Express check-in/check-out
  • Sauna
  • Designated smoking area
  • Concierge service
  • Wheelchair accessible
  • Steam room

Check-in & checkout

Check-in
02:00 PM – anytime
Check-out
12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Pets

Service animals not allowed

Guest type

Essential workers only - NO

Guest type

LGBTQ friendly

General

Professional property host/manager

Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.1

    Standard quality for this hotel tier.

  • Service9.6

    Friendliest staff ever; attentive and warm to all guests.

  • Location9.6

    Great location.

  • Room Quality9.1

    Standard quality for this hotel tier.

  • Amenities9.1

    Gym and sauna are delicious.

  • Value for Money9.1

    Standard quality for this hotel tier.

  • Food and Beverage9.1

    Standard quality for this hotel tier.

  • Overall Experience9.3

    Excellent stay.

Guest reviews

Friendliest staff ever

Friendliest staff ever

Joselyn · 10/10

Great location, great service; stuff is attentive and warm to all guests all time; gym and sauna are delicious; excellent stay

Great location, great service; stuff is attentive and warm to all guests all time; gym and sauna are delicious; excellent stay

YIFTACH · 10/10

Great property!

Great property!

Terence · 10/10

Very convenient

Very convenient

marcus · 10/10

All staff are super nice and helpful. Good location.

All staff are super nice and helpful. Good location.

yu · 10/10

Great hotel great service great location! I will definitely go back!

Great hotel great service great location! I will definitely go back!

Tomer · 10/10

Awesome experience on all counts.

Awesome experience on all counts.

Shazzasbazzar · 10/10

Poor air circulation

Poor air circulation

Andy · 4/10