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Melbourne, AU

Pan Pacific Melbourne

2 Convention Centre Place

5 stars · Guest score 9/10

About this hotel

Luxurious Accommodation with Stunning Views Pan Pacific Melbourne offers a luxurious stay with breathtaking views of the city, Port Phillip bay, or Yarra River from its modern rooms featuring floor-to-ceiling windows. Convenient Access and Services The hotel provides direct internal access to the Melbourne Convention and Exhibition Centre and is a short distance from Crown Casino and Melbourne Tullamarine Airport. Guests can enjoy amenities such as in-room dining, concierge services, and a 24-hour front desk for all their needs. Business and Event Facilities Pan Pacific Melbourne caters to business travelers with facilities for meetings and events, making it an ideal choice for corporate stays. Book your stay at Pan Pacific Melbourne for a luxurious experience with top-notch services and convenient access to key attractions.

Highlights

Prime Melbourne Location

Enjoy easy access to the Melbourne Convention and Exhibition Centre, Crown Casino, and Melbourne Tullamarine Airport from this central hotel.

Exceptional Guest Service

Experience attentive concierge services, in-room dining, and a 24-hour front desk dedicated to your comfort and convenience.

Luxurious Amenities and Dining

Relax in modern rooms with floor-to-ceiling windows offering stunning views, and indulge in quality amenities and on-site dining options.

Facilities

Parking
Valet parking
Accessible parking
Parking garage

All 68 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Golf course
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Babysitting/child services
Non-smoking throughout
Daily housekeeping
Designated smoking area
Minimarket on site
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
ATM/cash machine on site
Toilet with grab rails
Lower bathroom sink
Wine/champagne
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Face masks for guests available
24-hour security
Security alarm
Key card access
Mobile app for room service

Check-in & checkout

Check-in: 03:00 PM
Check-out: 11:00 AM

What's nearby

Federation Square1.9 km
Melbourne Cricket Ground (MCG)3.5 km
Eureka Tower / Eureka Skydeck0.6 km
Crown Entertainment Complex (Crown Casino & Riverside precinct)0.7 km
Queen Victoria Market2.2 km
National Gallery of Victoria (NGV International)2.5 km
Royal Botanic Gardens3.1 km
Melbourne Airport (Tullamarine)20 km
Southern Cross Station1.2 km
Shrine of Remembrance2.8 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.1
There were concerns about cleanliness, such as blood on the bathroom floor and dirty windows.
Service10.0
Staff were consistently mentioned as friendly, welcoming, and helpful.
Location10.0
The location was frequently highlighted as fantastic with proximity to shopping and restaurants.
Room Quality9.1
Rooms were described as clean, neat, and comfortable, despite minor issues.
Amenities8.6
Amenities were acknowledged, but some guests mentioned limited facilities like no pool.
Value for Money9.1
General sentiment was positive, although some found it disappointing considering paid amenities.
Food and Beverage7.6
Food quality was criticized in some reviews, indicating room for improvement.
Overall Experience9.6
Many guests expressed overall satisfaction with their stay despite some minor issues.

Guest reviews

Elle · 9/10

Bhinderjit · 10/10

Beautiful hotel and extremely attentive staff
Beautiful hotel and extremely attentive staff
It’s in the higher price point, great location but also a bit out of the way. My iron was leaking water out of the electrical cord but the staff were quick to get me a new one and comped my breakfast.
Penny · 10/10

Dias · 10/10

location. room comfortable overall
location. room comfortable overall
Too expensive. Car parking is also pricey. The beds were somewhat not as comfortable!
subodh · 9/10

Always stay here Good location for our work
Always stay here Good location for our work
We did ask for refills in bathroom several times and they were never refilled
Deborah · 6/10

Andrea · 10/10

Fernanda · 9/10