Shenzhen Neighborhood
Located in the vibrant city of Shenzhen, the hotel offers easy access to local attractions, shopping, and entertainment options.
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Shenzhen, CN
JW Marriott Hotel Shenzhen
6005 Shennan Boulevard
5 stars · Guest score 9.6/10
About this hotel
Luxurious Accommodations and Advanced Facilities JW Marriott Hotel Shenzhen offers immaculate accommodations blending traditional elements with modern comforts. The rooms are equipped with top-notch amenities including a personal safe, LCD TVs, and branded toiletries. Suites feature a branded stereo system and capsule coffee machine, while bathrooms boast luxury touches like bathtubs with 19-inch LCD TVs. Relaxation and Wellness Amenities Guests can unwind at the 24-hour fitness center, outdoor pool, sauna, and spa offering rejuvenating Vicky baths. Massage services are also available for ultimate relaxation. Whether you're looking to stay active or simply pamper yourself, this hotel has everything you need to feel refreshed and revitalized. Diverse Dining Options and Executive Lounge Access Indulge in a variety of culinary delights at the hotel's dining outlets, serving Chinese cuisine, Cantonese Dim Sum, seafood, and international dishes. Guests with executive lounge access can enjoy light bites and a glass of wine at the exclusive lounge. For more dining choices, a range of restaurants are just a stone's throw away. Book your stay at JW Marriott Hotel Shenzhen for a luxurious and rejuvenating experience.
Highlights
Exceptional Guest Service
Enjoy luxurious accommodations with modern amenities, personalized services, and wellness facilities designed for your comfort.
Unique Amenities & Dining
Experience advanced facilities, including a spa, outdoor pool, and diverse restaurants serving Chinese, Cantonese, and international cuisine.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Outdoor pool - seasonal
- Pool with view
All 88 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Snack bar
- Lockers
- Kid-friendly buffet
- Hot spring bath
- Sun loungers or beach chairs
- Sun umbrellas
- Shallow end
- Spa/wellness center services
- Beauty Services
- Fitness/spa locker rooms
- Yoga classes
- Manicure
- Fitness classes
- Personal trainer
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.9
Some reviews mention issues with room smell and cleanliness.
- Service10.0
Many reviews praised staff for friendly and efficient service.
- Location8.9
Noted as being distant from the subway station, which may be inconvenient.
- Room Quality9.9
Guests appreciated spacious and well-maintained rooms.
- Amenities9.9
Executive lounge, spacious rooms, and a good variety of breakfast options.
- Value for Money9.9
General sentiment leans towards good value considering the amenities.
- Food and Beverage9.3
Mixed comments on food quality, particularly in the lounge.
- Overall Experience10.0
Overall positive experiences with minor complaints.
Guest reviews
The room is clean and the bed is comfortable
The room is clean and the bed is comfortable
The toilet tap is a bit loose
Friendly and helpful staff after identifying this hotel was not suitable for our stay.
Friendly and helpful staff after identifying this hotel was not suitable for our stay.
Air conditioning is not cold, would not recommend staying at this property in summer. The property is quite outdated. We left upon check-in and did not stay.
Nice room, delicious breakfast, polite staff, really spacious bathtub. Not too far from the subway. Easy for a quick Didi to pick up out front. Was really happy with it.
Nice room, delicious breakfast, polite staff, really spacious bathtub. Not too far from the subway. Easy for a quick Didi to pick up out front. Was really happy with it.
Maybe a little expensive for a Sunday night. The view wasn't anything special but these are minor quibbles.
Check-in time so long, the teams at the front desk didn't know how to communicate well in English. The way of solving the problem is not at the level of service as we know from JW Marriott standard. A bit disappointed, and seems a bit old.
Check-in time so long, the teams at the front desk didn't know how to communicate well in English. The way of solving the problem is not at the level of service as we know from JW Marriott standard. A bit disappointed, and seems a bit old.
Check-in service needs to improve and be faster, and customer service should improve a bit more, sometimes the guest may not know how to operate the shower or any facilities in the room, suggested to send someone right away to solve. And the English level may need to be improved, especially front desk service.
The space is good, decor is nice, breakfast choices are a variety of Western and Chinese cuisine.
The space is good, decor is nice, breakfast choices are a variety of Western and Chinese cuisine.
Soundproof the door
Because the next day is an early morning flight, the unused executive floor benefits were allowed for me to use the next day, very grateful for the hotel's understanding and assistance
Because the next day is an early morning flight, the unused executive floor benefits were allowed for me to use the next day, very grateful for the hotel's understanding and assistance
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