Cancún, MX

MayaFair Design Hotel

Blvd. Kukulcan Km. 8.5. Zona Hotelera

4 stars · Guest score 6.9/10

About this hotel

Chic Contemporary Suites Experience modern luxury at MayaFair Design Hotel with stylish suites adorned with fashion-inspired artwork, satellite TV, and air conditioning for your comfort. Culinary Delights Indulge in a daily breakfast buffet and savor delectable dishes at three restaurants overseen by Chef Alberto Tuz, ensuring a delightful dining experience during your stay. Convenient Location Located in the vibrant heart of Cancun's Hotel Zone, MayaFair Design Hotel is surrounded by entertainment venues, shops, and attractions, offering easy access to the best of Cancun with the assistance of our friendly staff. Book now for an unforgettable stay at MayaFair Design Hotel and immerse yourself in the perfect blend of sophistication and convenience.

Highlights

Prime Location in Cancun

Situated in the vibrant heart of Cancun's Hotel Zone, the hotel offers easy access to entertainment, shopping, and attractions.

Comfort and Service

Enjoy stylish suites with modern amenities and friendly staff dedicated to providing a comfortable and memorable stay.

Dining and Amenities

Savor daily breakfast and exquisite dishes at three on-site restaurants overseen by Chef Alberto Tuz.

Facilities

  • Parking
  • Free Parking
  • Accessible parking
  • Street parking
All 50 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Airport shuttle
  • Fax/photocopying
  • Tour desk
  • Packed lunches
  • Billiards
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Concierge service
  • Outdoor furniture
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Process in place to check health of guests
  • Delivered food - securely covered
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
11:00 AM

House rules

Parking

Free public parking is possible at a location nearby (reservation is not needed).

FREE

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Groups

No special conditions apply for groups.

Children and extra bed policy

Children of any age are allowed. Children up to and including 6 years old stay for US$5 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness4.7

    Several reviews mentioned a lack of hygiene and dirty conditions.

  • Service7.7

    Mixed sentiments; although some staff were kind, service delays were noted.

  • Location8.7

    Frequent positive mentions about the hotel's prime location.

  • Room Quality5.7

    Rooms described as old, and several issues with maintenance were reported.

  • Amenities6.7

    Basic amenities mentioned but improvements needed.

  • Value for Money7.7

    Good value for the price, though some elements didn't match expectations.

  • Food and Beverage8.2

    Positive remarks about breakfast offerings but no detailed comments.

  • Overall Experience6.2

    Overall dissatisfaction due to cleanliness and service issues reported.

Guest reviews

Ricardo · 10/10

Nothing

Nothing

I was very disappointed with the facility. It was not clean, and there were several issues throughout my stay. The refrigerator did not work, the water pressure was extremely low, there was little to no hot water, and the air conditioning barely worked. The overall condition of the property was unacceptable and appeared poorly maintained. I also noticed roaches, which made the experience even worse. Additionally, there were no towels or washcloths provided as expected. Due to these conditions, I was unable to enjoy my stay and would of like a full refund

EMMANUEL · 1/10

Excellent attention to my clients

Excellent attention to my clients

KAROL YULIANA · 10/10

It was one night, everything was sold out, and I couldn't stay on the street. The place is a gallery adapted into a hotel. It scared me, it looks abandoned, very much like a horror story

Melanie Curbelo · 4/10

I really enjoyed my stay at this hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the location was convenient. The check-in process was smooth, and the overall atmosphere was welcoming. I would definitely stay here again and recommend it to others.

I really enjoyed my stay at this hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the location was convenient. The check-in process was smooth, and the overall atmosphere was welcoming. I would definitely stay here again and recommend it to others.

Karan · 10/10
Karan · 10/10

I liked the size of the room and the very comfortable bed. I also liked the shower temperature and the hanger and the number of drawers

I liked the size of the room and the very comfortable bed. I also liked the shower temperature and the hanger and the number of drawers

Cleanliness raises doubts and clogs the bathroom. Security is lacking, anyone can enter

decanio · 7/10
Muñoz Campos · 10/10