Mumbai, IN

Citizen Hotel

960, JUHU TARA ROAD,960 3 1

3 stars · Guest score 7.2/10

About this hotel

Stunning Beachfront Location Directly situated on the popular Juhu Beach, Citizen Hotel Mumbai offers breathtaking views of the Arabian Sea, including mesmerising sunrise and sunset vistas. Comfortable and Convenient Accommodation All air-conditioned rooms at Citizen Hotel feature sea views and are equipped with a TV, sofa, and tea/coffee making facilities. En suite bathrooms with showers and 24-hour room service ensure a comfortable stay. Convenient Amenities and Services The hotel is a short drive from the airport and railway stations, offering free parking and easy access to transportation. Guests can also benefit from car rentals, day trip arrangements, a business centre, laundry services, and a 24-hour front desk. Book now to experience a delightful stay at Citizen Hotel Mumbai with delectable dining options and impeccable service.

Highlights

Beachfront Location

Situated directly on Juhu Beach, enjoy stunning views of the Arabian Sea and the vibrant seaside atmosphere.

Comfort & Convenience

All rooms are air-conditioned with sea views, en suite bathrooms, and 24-hour room service for a relaxing stay.

Dining & Amenities

Experience delectable dining options and access to amenities like free parking, car rentals, and a business centre.

Facilities

  • Parking
  • Free Parking
  • Valet parking
  • Private parking
All 55 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Lift / Elevator
  • Laundry
  • Bar
  • Fax/photocopying
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Currency exchange
  • Daily housekeeping
  • Designated smoking area
  • Beachfront
  • Concierge service
  • Lockers
  • Beach
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.5

    Cleanliness was mentioned positively, but overall conditions described suggest some areas need improvement.

  • Service7.8

    Service was generally appreciated, but there were instances of untrained staff which impacted satisfaction.

  • Location8.5

    Multiple reviews highlight the great location near the beach as a significant positive.

  • Room Quality7.0

    Some reviews noted small and old rooms, affecting the positive sentiment.

  • Amenities7.0

    Amenities were not frequently mentioned but some positive notes on food were noted. Wi-Fi needs improvement.

  • Value for Money6.0

    Discussions about high prices relative to the hotel standard suggest poor value for money.

  • Food and Beverage7.5

    Food was positively highlighted in several reviews, but improvements were suggested for breakfast quality.

  • Overall Experience7.2

    Overall experiences were mixed, with some guests content while others faced issues.

Guest reviews

harsh · 10/10
subodh · 8/10
Suhail · 7/10

The staff are great

The staff are great

The rooms are a bit tired and need updating for the amount that we are paying.

Sandesh · 8/10

Renovated room, Location and food!!

Renovated room, Location and food!!

Staff can be more friendly, a simple welcoming smile makes a difference! Music in the restaurant is a bit too loud which makes it difficult to have a good conversation while enjoying their great food!!

Shayadshah · 8/10
Ravi · 6/10

The location was ok and my room being cleaned every day was great. The staff were very accommodating to my needs.

The location was ok and my room being cleaned every day was great. The staff were very accommodating to my needs.

The renovations next door were so loud that it was unbearable. The restaurant manager was quite rude when I needed to borrow a spoon to eat my yogurt. The rooms fogged up if you turned the air conditioning off and the climate was quite hard to control.

Gary · 5/10
ahmad · 6/10