Shanghai, CN

Crowne Plaza Shanghai Nanjing Road by IHG

700 Jiujiang Road/719 Nanjing Road

5 stars · Guest score 9.2/10

About this hotel

Luxurious Accommodation Experience luxury and comfort at Crowne Plaza Shanghai Nanjing Road, an IHG Hotel. The guest rooms feature a safety deposit box for your convenience. Fantastic Amenities Indulge in a buffet breakfast and unwind at the indoor pool during your stay. With a fitness centre and a restaurant on-site, you'll have everything you need for a perfect getaway. Prime Location Located in the heart of Shanghai, our hotel is just steps away from popular attractions like People's Square and Yu Garden. Explore the city with ease, knowing you have a 24-hour front desk and room service at your disposal. Book your stay at Crowne Plaza Shanghai Nanjing Road, an IHG Hotel for a truly unforgettable experience.

Highlights

Prime Location

Situated in the heart of Shanghai, steps from People's Square and Yu Garden, offering easy access to the city's top attractions.

Exceptional Service

Enjoy a comfortable stay with 24-hour front desk, room service, and amenities designed for your convenience.

Luxury Amenities

Indulge in a buffet breakfast, unwind in the indoor pool, and dine at the on-site restaurant for a complete experience.

Facilities

  • Parking
  • Swimming pool
  • Parking garage
  • Heated pool
  • Indoor pool
All 60 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Table tennis
  • Currency exchange
  • Non-smoking throughout
  • Daily housekeeping
  • Shuttle service (additional charge)
  • Concierge service
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.9

    Overall cleanliness mentioned positively, but one complaint about delay in service indicating a slight issue.

  • Service9.4

    Staff is described as friendly, welcoming, and providing good service consistently.

  • Location9.9

    Multiple reviews highlight the excellent location near shopping areas.

  • Room Quality9.4

    Rooms are new, spacious, and cozy according to reviews.

  • Amenities8.4

    A few missing amenities like a coffee machine noted; location may compensate.

  • Value for Money8.4

    Value perception might be affected by refund issues noted in reviews.

  • Food and Beverage9.4

    Breakfast options are commended as excellent with local and international choices.

  • Overall Experience9.4

    Despite issues, strong positive sentiments about location and staff experience.