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Casablanca, MA
Oum Palace Hotel & Spa
12 Rue Kamal Mohamed
4 stars · Guest score 8.5/10
About this hotel
Luxurious Accommodation and Dining The Oum Palace Hotel & Spa in Casablanca offers 4-star accommodation with individually decorated rooms and suites. Guests can enjoy traditional Moroccan cuisine at Volubilis Restaurant or opt for international dishes at Al Yacout Restaurant. Relaxation and Wellness Complete with a Hammam and sauna, the hotel's spa provides a tranquil escape for guests looking to unwind. Various relaxation and beauty treatments are also available, ensuring a rejuvenating stay. Convenient Amenities Located in the business district and near the Medina, the hotel offers free Wi-Fi and private parking, catering to both business and leisure travelers. Each room comes with satellite TV, a desk, and a private bathroom for utmost comfort. Book your stay at Oum Palace Hotel & Spa for a delightful blend of luxury and convenience.
Facilities
- Parking
- Free Parking
- Valet parking
- Private parking
- Accessible parking
- Street parking
- Pet bowls
- Pet basket
All 115 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Babysitting/child services
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- Lockers
- Electric vehicle charging station
- Vending machine - drinks
- Indoor play area
- Vending machine - snacks
- Kid-friendly buffet
- Baby safety gates
- Hot spring bath
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Happy hour
- Cooking class
- Movie nights
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Several reviews noted issues with cleanliness, such as a dirty bathroom and unclean room.
- Service9.1
Positive sentiments regarding staff assistance and helpfulness were frequent, especially from reception.
- Location9.2
Many reviews praised the hotel's convenient location near attractions and transport.
- Room Quality8.6
Rooms were generally described as comfortable and clean, though expectations varied.
- Amenities8.6
Standard amenities available, some reviews mentioned the absence of expected hotel services.
- Value for Money8.6
Described as a good deal if getting a good rate; expectations should be managed.
- Food and Beverage7.6
Reviews pointed out that the breakfast options were subpar and lacked variety.
- Overall Experience8.6
Overall satisfaction with the stay, considering location and service despite some negative points.
Guest reviews
After being disappointed by a structure I booked through Booking in Casablanca, I wander around to find accommodation and eventually end up at this hotel where I find a guy named Achraf who was very kind, the guard also, all in all a complete and very professional structure, very clean, simply top-notch
After being disappointed by a structure I booked through Booking in Casablanca, I wander around to find accommodation and eventually end up at this hotel where I find a guy named Achraf who was very kind, the guard also, all in all a complete and very professional structure, very clean, simply top-notch
Everything clean and well organized. Top staff
Everything clean and well organized. Top staff
Nothing
Breakfast was decent and bountiful and included omelette bar
Breakfast was decent and bountiful and included omelette bar
Virtually non-existent air conditioning. Rooms in desperate need of a modern update. No swimming pool