Auckland, NZ

The Parnell Hotel & Conference Centre

20 Gladstone Road

4 stars · Guest score 8.5/10

About this hotel

Central Auckland Location : Situated on 3.5 acres of beautiful grounds in Central Auckland, The Parnell Hotel & Conference Centre offers a tranquil escape in the heart of the city. Comfort and Convenience : With 101 guest rooms and apartments featuring air-conditioning and stunning views of Auckland city and the harbour, your stay is bound to be comfortable and memorable. Enjoy the convenience of free WiFi, a 24-hour reception, laundry facilities, and luggage storage. Dining and Entertainment : Indulge in a variety of international dishes at the on-site restaurant, unwind with a drink at the bar, or grab a coffee at the charming coffee shop. Whether you're a foodie or looking for a relaxing evening, the hotel has something for everyone. Book your stay at The Parnell Hotel & Conference Centre now to experience luxury and convenience in Auckland.

Highlights

Central Auckland Setting

Situated on 3.5 acres in the heart of the city, enjoy a tranquil escape with easy access to Auckland’s dining and sights from The Parnell Hotel & Conference Centre.

Warm, Attentive Service

Guests praise the friendly, helpful staff and 24-hour reception that enhance comfort during stays in this well-located aparthotel.

Dining and In-room Comfort

Savor international dishes at the on-site restaurant, while many rooms offer air conditioning, kitchenettes and balconies with harbour or city views.

Facilities

  • Parking
  • Free Parking
  • Private parking
  • Accessible parking
All 46 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Dry cleaning
  • Non-smoking throughout
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Public transport tickets
  • Coffee Shop on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • Delivered food - securely covered
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.8

    Several reviews mentioned cleanliness issues, including a musty smell and dirty carpets.

  • Service9.3

    Staff were generally described as excellent and helpful, contributing to a positive experience.

  • Location9.3

    Many reviewers appreciated the hotel's quiet yet central location, with good access to eateries.

  • Room Quality8.3

    Rooms were comfortable and spacious, but some had issues such as small kitchens and old furnishings.

  • Amenities7.8

    Some amenities like a gym were missing, which disappointed guests.

  • Value for Money8.8

    Value was generally considered good, but there were mixed feelings depending on room quality.

  • Food and Beverage8.3

    Breakfast was highlighted as delicious, but some reported issues with it being cold.

  • Overall Experience8.8

    Overall satisfaction was high, with common praise for location and staff despite some drawbacks.