Auckland, NZ

The Parnell Hotel & Conference Centre

20 Gladstone Road

4 stars · Guest score 8.5/10

About this hotel

Central Auckland Location : Situated on 3.5 acres of beautiful grounds in Central Auckland, The Parnell Hotel & Conference Centre offers a tranquil escape in the heart of the city. Comfort and Convenience : With 101 guest rooms and apartments featuring air-conditioning and stunning views of Auckland city and the harbour, your stay is bound to be comfortable and memorable. Enjoy the convenience of free WiFi, a 24-hour reception, laundry facilities, and luggage storage. Dining and Entertainment : Indulge in a variety of international dishes at the on-site restaurant, unwind with a drink at the bar, or grab a coffee at the charming coffee shop. Whether you're a foodie or looking for a relaxing evening, the hotel has something for everyone. Book your stay at The Parnell Hotel & Conference Centre now to experience luxury and convenience in Auckland.

Highlights

Central Auckland Location

Situated on 3.5 acres in the heart of Auckland, enjoy easy access to nearby attractions and the vibrant Parnell neighborhood.

Comfort and Convenience

With 101 rooms featuring air-conditioning, free WiFi, and 24-hour reception, your stay is designed for relaxation and ease.

Dining and Entertainment

Savor international dishes at the on-site restaurant, unwind at the bar, or enjoy a coffee at the charming café.

Facilities

  • Parking
  • Free Parking
  • Private parking
  • Accessible parking
All 46 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Dry cleaning
  • Non-smoking throughout
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Public transport tickets
  • Coffee Shop on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • Delivered food - securely covered
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.8

    Several reviews mentioned cleanliness issues, including a musty smell and dirty carpets.

  • Service9.3

    Staff were generally described as excellent and helpful, contributing to a positive experience.

  • Location9.3

    Many reviewers appreciated the hotel's quiet yet central location, with good access to eateries.

  • Room Quality8.3

    Rooms were comfortable and spacious, but some had issues such as small kitchens and old furnishings.

  • Amenities7.8

    Some amenities like a gym were missing, which disappointed guests.

  • Value for Money8.8

    Value was generally considered good, but there were mixed feelings depending on room quality.

  • Food and Beverage8.3

    Breakfast was highlighted as delicious, but some reported issues with it being cold.

  • Overall Experience8.8

    Overall satisfaction was high, with common praise for location and staff despite some drawbacks.

Guest reviews

Excellent service. Facilities were very clean and tidy. Comfortable beds and we had a balcony which was great for our young son who could see the sky tower. Very happy customers definitely will stay here again.

Excellent service. Facilities were very clean and tidy. Comfortable beds and we had a balcony which was great for our young son who could see the sky tower. Very happy customers definitely will stay here again.

Danielle · 10/10
Tefau · 8/10

Great location-we were in 2-room apartment with balcony & had a full kitchen-was spacious & comfortable

Great location-we were in 2-room apartment with balcony & had a full kitchen-was spacious & comfortable

Shower wasn't great-hot water took a long time to come through. TV's sound was very quiet-I was with elderly ladies & they couldn't hear it. Bed was very firm

Kaye · 7/10

Clean, room service, no daily clean which is a great initiative for sustainability, milk provided

Clean, room service, no daily clean which is a great initiative for sustainability, milk provided

Rebecca · 9/10

Location late check-in, restaurant

Location late check-in, restaurant

Parking

hillary · 8/10
Ian · 8/10

As usual a lovely spot to stay, and a very understanding and helpful staff.

As usual a lovely spot to stay, and a very understanding and helpful staff.

No comment.

Rita · 9/10

Room, views, breakfast, & dinner.

Room, views, breakfast, & dinner.

Room service for dinner & breakfast.

Lisa · 10/10