Hanoi, VN

Eliana Ruby Hotel & Travel

3 Yen Thai Street

3 stars · Guest score 9.6/10

About this hotel

Central Location in Hanoi’s Old Quarter Luxurious Rooms with Modern Amenities Convenient Services and Facilities Experience the charm of Hanoi at Eliana Ruby Hotel & Travel. Unwind in our soundproofed rooms with internet-accessible computers and enjoy the convenience of free WiFi. Explore the city with ease as we are just a short walk from Hoan Kiem Lake. Let our friendly staff help you plan your sightseeing trips or enjoy a delicious breakfast in the comfort of the hotel. Book now for a memorable stay at Eliana Ruby Hotel & Travel - Formerly La Storia Ruby.

Highlights

Central Hanoi Location

Situated in Hanoi’s Old Quarter, just a short walk from Hoan Kiem Lake, offering easy access to the city's vibrant attractions.

Guest-Centered Service

Enjoy modern amenities, soundproofed rooms, free WiFi, and friendly staff dedicated to making your stay comfortable.

Comfort & Convenience

Relax in luxurious rooms with modern amenities and start your day with a delicious breakfast in the hotel.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Ironing service
  • Car hire
  • Dry cleaning
  • Currency exchange
  • Babysitting/child services
  • Chapel/shrine
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Lockers
  • Vending machine - drinks
  • Public transport tickets
  • Kid-friendly buffet
  • Airport drop off
  • Airport pick up
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Mobile app for room service
  • Cooking class

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.6

    Clean and well-maintained premises as mentioned by guests.

  • Service10.0

    Consistent praise for attentive and friendly staff throughout multiple reviews.

  • Location9.9

    Highly rated location, central and easy access to attractions.

  • Room Quality9.3

    Overall good quality, with some mentions of room size.

  • Amenities9.4

    Amenities were described positively, although some felt lack of variety in breakfast.

  • Value for Money9.5

    Good value as guests mentioned satisfaction with their stay.

  • Food and Beverage9.2

    Mixed reviews on breakfast quality but generally received positively.

  • Overall Experience9.9

    Guests expressed a high level of satisfaction with their stays.