Boutique Hotel Justus

About this hotel

Luxurious Accommodations Hotel Justus, nestled in the heart of Riga’s Old Town, offers elegantly designed rooms with modern amenities like air-conditioning, minibar, and flat-screen TV. The blend of historic brickwork and contemporary design creates a unique ambiance for guests to unwind. Central Location Surrounded by iconic landmarks, Hotel Justus provides easy access to must-see attractions such as the House of the Blackheads and the Dome Cathedral, all within walking distance. Explore the charm of Riga with convenience from this prime location. Culinary Delights Indulge in a culinary journey at the hotel’s restaurant, savoring a mix of authentic Latvian flavors and international cuisine. After a day of sightseeing, unwind at the on-site bar for a relaxing evening. Experience luxury and comfort at Hotel Justus.

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Heating
• Family rooms
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Airport shuttle
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Meeting/banquet facilities
• Car hire
• Sauna
• Breakfast in the room
• Daily housekeeping
• Designated smoking area
• Airport shuttle (additional charge)
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Toilet with grab rails
• Higher level toilet
• Wine/champagne
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Breakfast takeaway containers
• Key card access

Check-in & checkout

Check-in

02:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.6

  Various reviews highlight issues with cleanliness and maintenance, such as dusty rooms and dirty shower tiles.

• Service9.6

  Overall positive feedback regarding staff friendliness and helpfulness.

• Location9.6

  Repeatedly mentioned as perfect, especially being central.

• Room Quality8.1

  Room comfort mentioned but with issues related to temperature and outdated features.

• Amenities8.1

  Some amenities were lacking, such as kettles and adequate breakfast options.

• Value for Money9.1

  Fairly priced given the location and overall experience despite some shortcomings.

• Food and Beverage7.6

  Mixed reviews about breakfast quality; generally needs improvement.

• Overall Experience9.2

  A good experience, with many positives but some notable drawbacks.

Guest reviews

Good location, well-equipped room

Good location, well-equipped room

Breakfast didn't quite meet our taste

Very good location. The breakfast was excellent. The staff was helpful.

Very good location. The breakfast was excellent. The staff was helpful.

There were some broken glass parts on the floor when we entered the room. Also when we asked to clean, the cleaning was not that good

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Great location! Near many restaurants. Close to sights.

Great location! Near many restaurants. Close to sights.

Staff at desk barely spoke to you.

The good thing about the hotel is its excellent location, in the center of Riga. The rest of the services leave much to be desired. It is advertised as a 4-star hotel and it barely reaches 2.5 stars.

The good thing about the hotel is its excellent location, in the center of Riga. The rest of the services leave much to be desired. It is advertised as a 4-star hotel and it barely reaches 2.5 stars.

The staff is not friendly at all, they barely greet you. But the worst part is the sheets and beds. They use bottom sheets that do not have elastic to fit the mattress, and they are quite small, so the bed always falls apart at night. The cleanliness is also lacking. But above all, I think it's a deception to classify themselves as 4 stars. They don't even have a tea/coffee station in the room, or a working area, things that 4-star hotels always have.

Unfortunately nothing, except for the beautiful view of a well-known Art Nouveau building and the central location.

Unfortunately nothing, except for the beautiful view of a well-known Art Nouveau building and the central location.

Staff is not kind at all and absolutely uncooperative. Room not up to 4-star standards and cost, poor cleanliness, neglect. Short sheets and small, uncomfortable pillows. Dirt stains on chairs and carpet. Damaged fixtures. Breakfast just passable. On the second evening, when we turned on the tap in the bathroom, brown water came out. We had passed by the reception without the staff member informing us of anything. The next morning, when we asked for explanations, they admitted to having had problems with the water system (burst pipe), but considered the incident resolved. Despite our complaints and request to change rooms, no action was taken. They considered the matter closed and did not believe they had to compensate us in any way for the inconvenience caused (in addition to the risk we were exposed to due to the contaminated water). Not even Booking's assistance intervention managed to obtain recognition from the property.